Digital Commerce Agent

Digital Commerce Optimization Challenge

Digital commerce operations are highly data-intensive and fast-moving, spanning pricing, promotions, inventory, product assortment, customer behavior, and returns. Most organizations rely on fragmented systems, manual analysis, and delayed reporting to manage these functions. This leads to pricing that lags behind market conditions, inefficient promotions that reduce margins, excess or aging inventory, high return and refund losses, and limited visibility into customer behavior. As commerce data grows across channels and marketplaces, decision-making becomes slow, reactive, and operationally complex.

Our Solution: AI-Driven Digital Commerce Optimization

The Digital Commerce Optimization Agent is an AWS-native, multi-agent AI platform on Amazon EKS that autonomously optimizes pricing, promotions, assortment, inventory, customer cohorts, and returns. Powered by Amazon Bedrock and real-time commerce and competitor data, it coordinates specialized AI agents to continuously analyze conditions and execute intelligent actions—enabling automated, data-driven commerce optimization across AWS.

Key Benefits & Business Outcomes

1. Autonomous optimization of pricing, promotions, assortment, inventory, and returns using coordinated AI agents

2. Faster and more accurate commerce decisions driven by real-time data and AI reasoning

3. Improved revenue and margins through dynamic pricing and promotion optimization

4. Reduced inventory holding costs by identifying dead stock, stockouts, and demand shifts

5. Lower return and refund losses through intelligent risk and pattern detection

6. Scalable, EKS-based architecture supporting continuous optimization at enterprise scale

Ideal Users / Organizations

Ecommerce managers, merchandising and category teams, pricing and promotion teams, operations and supply chain teams, and customer lifecycle teams across retail, D2C, and marketplace businesses. The solution is designed for organizations seeking to automate and optimize digital commerce decision-making using a secure, scalable, and AWS-native multi-agent AI platform.