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    Dedalus Cloud Managed Services - 24/7 AWS Operations

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    Sold by: Dedalus 
    Dedalus Cloud Managed Services delivers 24/7 AWS operations, governance, and FinOps optimization for enterprises in regulated industries seeking security, performance, and cost control.

    Overview

    Dedalus Cloud Managed Services

    Dedalus operates as a fully managed cloud operations and governance partner, delivering secure, scalable, and continuously optimized AWS environments for enterprise customers in highly regulated industries.

    How It Works: Engagement Process

    Our structured engagement follows a clear path from initial contact to steady-state operations:

    1. Discovery and Assessment (Weeks 1-2): We conduct a comprehensive review of your existing AWS environment, identifying security gaps, cost inefficiencies, and governance needs.
    2. Onboarding and Baseline Configuration (Weeks 3-4): Our team deploys Infrastructure as Code (IaC) baselines, configures centralized monitoring, and establishes governance controls across your accounts.
    3. Steady-State Operations: Once onboarded, your environment is managed 24/7 by our Cloud Operations Center (COC), with continuous optimization and monthly reporting.

    24/7 Cloud Operations Center

    Our COC is staffed by AWS-certified engineers with deep expertise in highly regulated industries. We provide proactive observability across your entire AWS environment through centralized monitoring, intelligent alerting, and automated operational response workflows designed to reduce incident response times and improve service availability.

    Infrastructure as Code from Day One

    Every customer environment is built using IaC, ensuring all configurations are auditable, reproducible, and fully traceable. This enables rapid recovery, standardized operations at scale, and complete change traceability for compliance audits.

    Embedded Governance and Security

    Governance is built directly into the operational model through:

    • AWS Organizations multi-account strategies
    • Least-privilege IAM policies
    • Automated compliance controls
    • Continuous security monitoring and drift detection

    This approach enables customers to maintain operational consistency, improve security posture, and rapidly identify configuration deviations in real time.

    Continuous FinOps Optimization

    Our FinOps optimization cycle delivers actionable, data-driven recommendations focused on rightsizing, Savings Plans, Reserved Instances, and cost allocation strategies - ensuring cloud investments remain aligned with business priorities and long-term scalability.

    Service Pillars

    Our service is built on four pillars - Cost, Security, Performance, and Continuity - which ensure best practices for managing public cloud environments across all engagement phases.

    Scope and Prerequisites

    • Supported Platform: AWS (single-cloud focus for deep operational expertise)
    • Customer Prerequisites: Active AWS account(s); designated technical point of contact for onboarding
    • Deliverables: Initial assessment report, IaC baseline repository, governance framework documentation, observability dashboards, and monthly operational and cost optimization reports

    Get Started

    Schedule a Cloud Environment Assessment to understand how Dedalus can optimize your AWS operations. Our team will evaluate your current environment and provide a roadmap aligned with your business goals.

    Highlights

    • 24/7 Cloud Operations Center staffed by AWS-certified engineers with expertise in highly regulated industries. Our team provides continuous monitoring, intelligent alerting, and automated incident response with structured escalation paths - delivering proactive management designed to maximize service availability and minimize business impact from operational events.
    • Infrastructure as Code from Day One ensures every environment is auditable, reproducible, and fully traceable. All configurations are version-controlled and compliance-ready, enabling rapid recovery, standardized operations at scale, and complete change history for regulatory audits. Onboarding includes IaC baseline deployment, governance framework documentation, and observability dashboard configuration.
    • Continuous FinOps Optimization and Embedded Governance combine AWS Organizations multi-account strategies, least-privilege IAM policies, and automated compliance controls with data-driven cost optimization covering rightsizing, Savings Plans, Reserved Instances, and cost allocation - ensuring cloud investments stay aligned with business priorities while maintaining security posture and operational consistency.

    Details

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    Deployed on AWS
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    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Support

    Vendor support

    Support Channels

    Dedalus provides support through the following channels:

    Operational Support

    Our 24/7 Cloud Operations Center (COC) provides continuous operational support for managed environments, including incident detection, response, and resolution. Customers receive access to observability dashboards and regular operational reports.

    Engagement and Onboarding Support

    For new customers, our team guides you through the discovery and onboarding process, including environment assessment, IaC baseline deployment, and governance framework configuration. A designated point of contact is assigned during onboarding to ensure smooth transition to steady-state operations.

    Getting Help

    Customers can reach our support team via email or phone for assistance with service-related issues, operational inquiries, troubleshooting, and engagement questions. For prospective customers, contact us to schedule a discovery call and cloud environment assessment.