Overview
Ctrl365 offers a support service with the integration of one or more Support Operator roles, managed by Ctrl365, to the client's CoE or RPA team. This support is reactive and will be dedicated to incident attention, contact with end users and resolution of low complexity problems, in accordance with the backlog priority defined by the client. It is expected that you can attend to them respecting the SLAs and their criticality levels agreed within the contract.
Sold by | CTRL365 |
Categories | |
Fulfillment method | Professional Services |
Pricing Information
This service is priced based on the scope of your request. Please contact seller for pricing details.
Support
For support contact hi@ctrl365.com