Sold by: Dedicatted
Turnkey solution that spins up Amazon Bedrock Agents, vector knowledge bases, and a library of pre-built “skills,” enabling autonomous AI agents to plan, retrieve, and act across customer service, IT, and operations, with a pilot targeted within three weeks.
Overview
Service Overview
Traditional chatbots stall on complex, multi-step requests. Our Enterprise AI Agent Orchestration Suite fixes that by packaging everything needed to run production-grade agents on AWS:
- Bedrock Agent Runtime: CDK/Terraform modules create Amazon Bedrock Agents plus secure VPC endpoints, IAM roles, Guardrails, and CloudWatch dashboards
- Vector Knowledge Base: Amazon Kendra or OpenSearch Vector with automated S3 ingestion, chunking, embeddings, and freshness policies
- Skill Library (30 +): ready-to-use tool actions (ticket lookup, refund creation, SQL query, Slack post) so agents deliver value day one
- Multi-Agent Orchestration Layer: CrewAI-style planners, retrievers, and executors running ReAct reasoning; coded in LangChain but deployable as Lambda or ECS tasks
- Omnichannel Connectors: optional Marketplace add-ons for voice, chat, email, and Slack ensure the same agent brain serves every interface
- Observability & Ops: dashboards for vector-hit rate, tool latency, token spend; auto-scaling policies and on-call alerts
Deliverables include IaC code-base, reference diagrams, runbooks, and a two-hour enablement session; a live agent pilot is targeted within three weeks of kickoff
Read more: Here
Credentials
Dedicatted holds the AWS AI Services Competency.
Highlights
- Agents in pilot within about three weeks: a reusable accelerator shortens custom build time
- Ticket deflection measured on your own traffic, with targets agreed at kickoff
- Bedrock-Native Guardrails: role-based tool scopes, KMS encryption, PII redaction, and complete audit logging
Details
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Delivery method
Deployed on AWS
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Support
Vendor support
Contact
- Email: contact@dedicatted.com
- Contact form: https://dedicatted.com/contact
Support channels
- Email: any time, with a response within two business days.
- Google Chat: real-time answers from our support team.
- Phone: business hours, Monday to Friday, 9 am to 5 pm EST.
What support covers
- Technical support for the service, including help with installation, configuration and troubleshooting.
- Guidance and best practices for your DevOps processes and AWS cloud adoption.