$0 AgentCore Conversational Agent Assessment

Most customer support organizations already have a chatbot or AI copilot in place, but they often still only route tickets to your team instead of resolving them fully. That gap is why most conversational AI pilots stall before reaching production.

Loka connects your CRM, ITSM, and knowledge base into a governed conversational agent on Amazon Bedrock AgentCore. In two weeks, we define the use case, design the architecture, and validate the ROI, giving your team a production-ready roadmap, not another pilot.

Why Loka

Connected & governed by design: CRM, ITSM, and knowledge base access run through AgentCore Gateway and Identity.

Built for your stack, not a demo: We design the agent around the support systems and workflows you already run, not a generic chatbot template.

Backed by production, not pilots: 500+ GenAI and Agentic projects since 2023, with more than 50% in or moving to production.

How it works

Use case discovery & Agentic design: We map your highest-volume support and IT conversations, flag CRM and ITSM integration points, and define success.

Technical architecture & service mapping: We design the agent on AgentCore Runtime, Gateway, Memory, and Identity, governing every tool and API call.

Business impact & deployment planning: We validate the ROI of resolution time and cost-to-serve, and hand you a funded deployment roadmap.

Who this is for

• Healthcare, financial services, or other regulated organizations with high-volume customer or employee support.
• Teams already building on Amazon Bedrock or evaluating a move to AgentCore.
• A clear support or service pain point, with no committed AgentCore architecture yet.