Launchpad.io

What do you like best about the product?

Ease of use: The drag-and-drop interface and guided workflow templates make it accessible for both business and IT users.

Speed to launch: Applications can move from concept to production in days rather than weeks.

Integration: Seamless connectivity with existing Pega environments, APIs, and data sources.

Scalability: Ideal for pilot projects or departmental use, but with a clear upgrade path to full Pega Infinity capabilities.

What do you dislike about the product?

Limited advanced configuration compared to the full Pega platform.

Custom branding and complex logic layers can be restrictive for enterprise-grade solutions.

What problems is the product solving and how is that benefiting you?

ESPERO’s business revolves around transforming static protocol documents into structured, machine-readable models (e.g., ICH-M11, USDM, SDTM mappings).
Pega Launchpad’s low-code process modeling and UI builder enables ESPERO to:

Quickly prototype end-to-end clinical workflows (e.g., protocol design → SoA validation → data mapping → amendment QC).

Demonstrate “live” workflow applications to clients (like Ipsen, CSL, or Advarra) without needing full engineering cycles.

Collect user feedback early from medical writers, data managers, and regulatory teams to iterate designs faster.

This shortens the sales and validation cycle, making proof-of-concept (POC) demos more tangible.

What do you like best about the product?

Time to market for any workflow application requiring security, cloud, performance, SaaS capabilities in-built.

What do you dislike about the product?

Limited capability to customize UI and provide great user experience (UX).

What problems is the product solving and how is that benefiting you?

Launchpad is providing an agile low-code SaaS app building capability, which is AI-driven and boosted, to be able to go live in weeks, not months.

What do you like best about the product?

Launchpad.io offers several significant advantages for building and scaling SaaS applications. It enables faster time to market by providing a low-code development environment with pre-built components for workflows, integrations, user interfaces, and authentication, allowing teams to deliver products much faster than traditional coding approaches. Thanks to its pre-built functionality and reusable modules, developers can configure existing elements like authentication, workflow routing, and scheduling rather than building them from scratch, ensuring higher productivity and consistency across applications.

The platform provides enterprise-grade infrastructure and managed cloud operations, taking care of deployment, scaling, runtime, and database management. This allows teams to focus on innovation instead of infrastructure. It is also designed with strong security and compliance in mind, featuring zero-trust architecture, least-privilege access, and support for major certifications and regulations such as SOC 2, ISO 27001, GDPR, and HIPAA.

Another advantage is its built-in AI assistance, which helps generate application blueprints, accelerate design and logic creation, and enhance the apps with AI-powered features. Launchpad.io is built for scalability and true multi-tenancy, ensuring that multiple subscribers can use the same system securely while keeping their data isolated. It includes native tools for subscriber management and usage-based billing, enabling flexible pricing and monitoring of customer activity.

By reducing the need for custom infrastructure and repetitive coding, Launchpad.io significantly lowers the total cost of ownership, streamlining both development and ongoing maintenance. Its flexibility and integration support allow seamless connectivity with external systems and APIs, aided by features like live data virtualization that prevent vendor lock-in. Additionally, through its Launchpad for Startups program, the platform supports early-stage companies with free access, mentoring, and technical guidance, helping them accelerate their journey from idea to market.

What do you dislike about the product?

Using a low-code / no-code foundation, Launchpad.io inevitably comes with constraints on customization and control. Because much of the application logic, UI, and infrastructure is abstracted away, implementing highly specialized business logic or unique UI/UX features not supported by the platform’s components may be difficult or may require workarounds beyond the intended use.

Another risk is vendor lock-in. Once your SaaS product is deeply built on Launchpad’s architecture, migrating to another platform or moving core logic out can become costly and complex, since many of your workflows, data models, and integrations will depend on Launchpad’s proprietary structures.

Finally, using a low-code approach can sometimes limit developer freedom and flexibility, especially for experienced engineers who prefer full control, custom tooling, and direct access to all layers. The abstraction might feel constraining compared to custom code, particularly in edge-case scenarios or for components the platform doesn’t support natively.

What problems is the product solving and how is that benefiting you?

Launchpad.io transforms how SaaS products are built by removing the heavy lifting of infrastructure, code, and compliance — allowing teams to focus on innovation and growth. It’s especially beneficial for startups and growing software companies that need to launch quickly, scale easily, and operate efficiently with fewer resources.

What do you like best about the product?

Launchpad.io combines the speed of no-code delivery with the control of case-centric architecture, enabling production-ready solutions in a fraction of the usual time. It proves that enterprises can accelerate to market quickly while maintaining auditability, integration flexibility, and simplified user experiences.

What do you dislike about the product?

The biggest drawback of Launchpad.io today is that it’s still early in maturity compared to enterprise-proven platforms like Pega — meaning a number of features (scalability at extreme volume, advanced governance, deep vertical frameworks) aren’t fully battle-tested yet. It also risks being perceived as “just another low-code tool” unless its differentiation around rules + AI orchestration is clearly articulated and demonstrated in real client outcomes.

What problems is the product solving and how is that benefiting you?

Launchpad.io provides the incredible foundation of case management, ease of integration, and automation. These 3 pillars support our current, fully functional, Conversational AI solution for any Launchpad,io based application, as well as any Heritage Pega based application...without the need to upgrade.

ConversAI Core, the "Core", is a SaaS based solution that uses Launchpad paired with GenAI to enable Conversational AI that can be used for any Pega case type, across any channel.

What do you like best about the product?

Replicability of applications is a key aspect. The approach involves building an application for a specific scope and then distributing it to multiple customers.

What do you dislike about the product?

Understanding the pricing of the applications can be challenging until you actually start using them.

What problems is the product solving and how is that benefiting you?

Managing third-party onboarding through a structured process, while also addressing the related regulatory compliance requirements, has proven to be effective.