Sold by: SAMANA GROUP LLC
Samana Advanced Management and Monitoring (SAMM) delivers comprehensive EUC and cloud monitoring, observability, and IT operations management with full concierge setup by our expert team. Get proactive infrastructure monitoring, resource discovery, and managed services tailored for your EUC environment. Ideal for organizations seeking reliable, hands-on managed monitoring and advanced management capabilities.
Overview
Samana Advanced Management and Monitoring (SAMM) Service provides comprehensive monitoring, observability, and IT operations management for EUC (Citrix, Omnissa, AWS), Cloud environments, and more. Delivered as a fully managed service with concierge setup by our expert team, SAMM eliminates the complexity of traditional monitoring tools and delivers proactive insights and advanced management capabilities tailored to your specific needs.
Key features include infrastructure monitoring, resource discovery, application performance monitoring, log analysis, and intelligent alerting. Our team handles the entire implementation, configuration, and ongoing optimization, allowing your organization to focus on core business objectives while we ensure maximum visibility and reliability across your cloud infrastructure.
Organizations choosing SAMM benefit from reduced downtime, faster issue resolution, and expert-managed cloud operations. Whether you need ongoing managed monitoring or a one-time assessment and setup, SAMM delivers a true concierge experience designed for enterprises seeking high-quality, hands-on support at a fraction of the cost compared to similar platforms on the market.
Highlights
- Comprehensive Managed Monitoring 1. Agentless, vendor-agnostic monitoring and observability with end-to-end visibility across AWS, cloud resources, EUC, and hybrid environments 2. Real-time and historical reporting, intelligent alerting, and proactive issue detection to eliminate alert fatigue 3. Full infrastructure monitoring and resource discovery with customizable dashboards tailored to your needs
- Concierge Setup & Managed Service 1. Expert concierge setup and implementation by our SAMM specialists. Get up and running quickly with white-glove service 2. Fully managed IT operations and monitoring service, allowing your team to focus on strategic initiatives 3. Ongoing optimization, support, and proactive management as a true Monitoring-as-a-Service solution
- Proven Results & Cost Efficiency 1. Reduce downtime and accelerate root-cause identification with powerful monitoring that delivers actionable insights 2. Cost-effective alternative to fragmented, expensive tools. And a scalable architecture that grows with your organization 3. Trusted by enterprises for maintaining high availability and preventing outages across EUC platforms (Citrix, Omnissa, AWS WorkSpaces) and broader infrastructure
Details
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Support
Vendor support
Email: solutions@samanagroup.com
Phone: (786) 231-5154
Website: <www.samanagroup.com >
Support Description: Customers purchasing the SAMM Professional Services offering receive white-glove, concierge-level support from our expert team. This includes dedicated assistance during onboarding and implementation, full concierge setup of the SAMM platform, ongoing managed monitoring support, proactive issue resolution, and direct access to our SAMM specialists.
Support is delivered with a high-touch, personalized approach backed by 20+ years of IT and cloud operations experience. Response times for critical issues are prioritized, with 24/7 coverage available for mission-critical deployments.