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    Managed Linux Server Administration Services – Subscription, SLA-Based

     Info
    Subscription-based managed Linux server administration delivered under an SLA. We keep your Linux environment secure, stable, and performant with best-practice operations, monitoring, patching, and ongoing support tailored to your workloads.

    Overview

    HCT International provides subscription-based Managed Linux Server Administration delivered under an agreed SLA, combining standardized best practices with customer-specific operational tasks.

    What we manage (core operations)

    • Provisioning & onboarding: planning and initial installation of Linux servers, services, and applications
    • Patch & package management: OS updates, security patching, and controlled maintenance windows
    • Security hardening: baseline hardening, access control guidance, and best-practice configuration
    • Monitoring & stability: health checks, performance tuning, and proactive issue prevention Change management: controlled changes, documentation, and traceable operational actions
    • Operational support: incident triage, troubleshooting, and ongoing administration support

    Customer-specific tasks (as needed)

    We also support environment-specific requests such as platform selection (open-source strategy), migration and change-over activities (virtual/cloud transitions), and workload-specific operational requirements.

    Delivery model

    • Subscription service aligned to your SLA (coverage, response times, escalation paths)
    • Clear operational scope and recurring service cadence (weekly/bi-weekly/monthly)
    • Predictable operations designed to reduce downtime and operational risk

    Outcome: a secure, well-managed Linux environment with measurable operational reliability and consistent administration practices.

    Highlights

    • SLA-based Linux managed service: monitoring, patching, and best practices
    • Subscription model with continuous administration and predictable operations
    • Security hardening, change control, and all-inclusive Linux server support

    Details

    Delivery method

    Deployed on AWS
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    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Support

    Vendor support

    Support provided based on the terms of the agreement.

    Email: support@hctint.com  Phone: +1 704 970 7717

    Software associated with this service