Overview
The Integration + APIs service helps councils and public organisations connect their existing systems to create a seamless, data-driven digital environment. Most councils operate 40–60 systems, often resulting in duplication, inefficiency, and siloed information. This service delivers an Integration and API Strategy that eliminates manual data entry, improves data quality, and enables automation and innovation across the organisation.
Through a structured four-step process — Strategy Session, Architecture Design, Integration Plan, and Implementation Roadmap — Symphony3 defines how data flows, system roles, and API standards align with business and community outcomes.
The service integrates with AWS services such as Amazon API Gateway, AWS Lambda, and AWS CloudFormation to design scalable, secure, and future-ready architectures. It also connects seamlessly with SmartGlue , Symphony3’s integration platform built on AWS, enabling councils to automate workflows, consolidate systems, and accelerate their digital transformation journey.
Highlights
- Delivers an Integration + APIs strategy that connects siloed systems, automates workflows, and improves data accuracy across council operations.
- Seamlessly integrates with SmartGlue, Symphony3’s AWS-powered integration platform, to centralise data and enable real-time information sharing.
- Utilises AWS services including Amazon API Gateway and AWS Lambda to ensure a secure, scalable, and future-ready digital infrastructure.
Details
Unlock automation with AI agent solutions
