Hybrid-Cloud Network Management Capability Enhancements

The proposed engagement commences with consultation and analysis of existing challenges, typically revolving around:

• Asset Data Quality and Lifecycle Management • Hybrid Cloud Observability and Business Data Integration • Customer Service Transparency

The engagement then progresses to a rapid solution deployment that demonstrates a working platform to address the identified critical pain points. Concurrently, a strategic assessment is conducted to provide recommendations on a future state architecture and a roadmap for service innovation. This engagement aims to deliver immediate customer value and demonstrate better alignment of the customer's service operation with future strategic objectives.

Approach • Select a single network or cloud service • Integrate relevant data sources • Improve CMDB and data quality • Build observability & compliance • Improve operational automation • Build customer dashboards • Build automated reporting • Provide self-serve network health

Benefits • Rapid time-to-value • Direct provider & customer benefits • Better leverage available AWS capabilities • Demonstrate innovation • Scalable Architecture • Pay-as-you-grow model • Creates service agility • Strategic roadmap

The engagement is structured around six key workstreams (WS):

1. Problem Statement (WS1): Establishing and prioritising the challenges, defining solution use cases, and generating success criteria.

2. Analysis & Modelling (WS2): Capturing details of cloud services, in-scope systems and software, business processes, and data sources to validate challenges.

3. Solution Architecture (WS3): Proposing a solution architecture, including an agnostic systems view, and an AWS-aligned component view. We will propose a working technology stack that delivers immediate customer value and forms a foundation for future strategic innovation. This stage is followed by a break clause option.

4. Solution Build (WS4): Deploying and integrating the selected software components and technologies to create working solution demonstration platform.

5. Use Cases (WS5): Demonstrating the agreed use cases via workshops and documenting how the solution addresses the key business challenges identified.

6. Innovation Roadmap (WS6): Developing a migration strategy, a future state architecture, and a sensible technology adoption strategy that enables incremental service innovation.

It is estimated that the delivery of the scoped work will take approximately 10 weeks in total from initial engagement. This is to allow for flexibility as required for scheduling workshops and interviews with key stakeholders and customer teams. There is also some extra flexibility allowed around the Solution Build to cater for expected challenges in solution installations to meet security and operational requirements.

• Problem Statement
• Analysis & Modelling Report
• Solution Architecture & Delvery Plan
• Solution Demonstration stack
• Use Case workshops
• Innovation and Migration Strategy