Sold by: VideoCX.io
Deployed on AWS
VideoCX.io is an enterprise grade video meeting platform that helps organizations move their customer facing processes and workflows to video.
Overview
Use VideoCX.io platform in a SaaS with video recording and file storage on your own AWS S3 bucket. Features like White labelled, customer queue management, video recording, photo capture, face match and integrated across systems.
Highlights
- White labelled solution and hosted on your domain
- Complete customer queue management, Video recording and image / document capture
- Face match powered by Amazon Rekognition, Open API structure for integration across systems
Details
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Plan I | 3000 Video Calls per Month | $11,880.00 |
Plan II | 6,000 video calls per month | $23,760.00 |
Plan III | 9,000 video calls per month | $35,640.00 |
Plan IV | 12,000 video calls per month | $47,520.00 |
Plan V | 15,000 video calls per month | $59,400.00 |
Dimensions summary
This listing offers five contract plans that scale by the number of video calls allowed each month. Plan I covers 3,000 video calls per month, Plan II covers 6,000, Plan III covers 9,000, Plan IV covers 12,000, and Plan V covers 15,000. You pick the plan that matches your expected monthly call volume. Each higher plan raises the included call capacity. In this deployment, the application runs in the vendor's cloud account while your video and media files are stored in your own AWS S3 bucket.
Top-of-mind questions for buyers
A video call is a video connection between a customer and a video banker on the platform. This includes one-to-one calls, multi-party conferences, and one-way non-assisted calls where a customer records responses. Each connection counts toward your monthly allowance under the plan you select.
Each plan sets a monthly cap on included video calls, from 3,000 up to 15,000. To handle a persistently higher call volume, you move to a plan with a larger monthly capacity. The data does not specify overage handling within a plan, so contact the vendor for details.
The application server, video server, and database run in the vendor's cloud account. Your videos, images, files, and generated PDFs store in your own AWS S3 bucket. No copy stays on the vendor's servers or storage, so you keep control of your media data.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
For any application support or understanding related queries, please write to us on contact@VideoCX.io
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Similar products
VideoCX.io is Indias most used Video KYC and Video Banking platform with 25 Banks, 40 NBFCs and 10 Insurers using the platform since 2017. We process over 3.5 million customer video calls every month. Use cases like customer onboarding, servicing, video banking, credit verification, VKYC, claims inspection.
VideoCX.io is an enterprise grade video meeting platform that helps organizations move their customer facing processes and workflows to video.
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