Sold by: Dedicatted
Dedicatted helps subscription businesses unify siloed customer data on AWS and apply Generative AI to predict churn, surface upsell opportunities, and power a real-time Customer 360 view that drives revenue and loyalty.
Overview
Service Overview
This professional services offering is designed for B2B and B2C subscription companies that struggle with fragmented customer data and reactive retention strategies. Dedicatted builds a Customer 360 foundation on AWS, consolidating behavioral, billing, product‑usage, and support data, and then layers predictive models and GenAI assistants on top to identify at‑risk accounts, recommend next best actions, and generate insights your teams can act on quickly.
Key Capabilities
- Customer data unification across behavioral, billing, usage, and support sources using AWS data lake and analytics
- GenAI-powered churn prediction and next‑best‑action recommendations using Amazon Bedrock and SageMaker
- Real‑time dashboards, alerts, and natural language insights delivered to your teams via Amazon QuickSight and Amazon Q
- Customizable retention workflows and integrations with CRM, billing, and support systems
Business Impact
- Reduce churn by 15–25% through proactive retention campaigns and personalized engagement
- Increase upsell and cross‑sell conversion by 20% with data‑driven opportunity scoring
- Cut customer analysis time from days to minutes with self‑service GenAI insights
Highlights
- Predict churn and upsell opportunities using a unified Customer 360 built on AWS data and analytics services, tailored for subscription revenue models
- Deploy a GenAI assistant that explains churn risk drivers and recommends next‑best actions to marketing, sales, and customer success teams in natural language
- Receive an implementation roadmap, dashboards, and enablement so your teams can operationalize data‑driven retention in weeks, not months
Details
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Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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Support
Vendor support
Support Details:
At Dedicatted, we are committed to providing our customers with exceptional support to ensure they receive the most value from our product. Customers who purchase our product can expect to receive the following level of support:
Contact information: Customers can reach out to us via email at contact@dedicatted.com or through our website.
Support channels: We offer a variety of support channels to ensure our customers receive timely and efficient support. Our support channels include:
- Email: Customers can email our support team at any time with questions or issues. We strive to respond within 24 hours.
- Google Chat: Customers can chat with our support team in real-time to get quick answers to their questions or assistance with any issues they may be experiencing.
- Phone support: Customers can call our support team during business hours, Monday through Friday, from 9 am to 5 pm EST.
Support level: We provide technical support for our product, including assistance with installation, configuration, and troubleshooting. Additionally, we offer guidance and best practices to help customers optimize their DevOps processes.
Overall, our goal is to ensure our customers receive exceptional support and have a positive experience with our product. We are committed to helping our customers achieve success with their DevOps processes and AWS cloud adoption.