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    AI-Powered Customer 360 & Churn Prediction for Subscription Businesses

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    Sold by: Dedicatted 
    Dedicatted helps subscription businesses unify siloed customer data on AWS and apply Generative AI to predict churn, surface upsell opportunities, and power a real-time Customer 360 view that drives revenue and loyalty.

    Overview

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    Service Overview

    This professional services offering is designed for B2B and B2C subscription companies that struggle with fragmented customer data and reactive retention strategies. Dedicatted builds a Customer 360 foundation on AWS, consolidating behavioral, billing, product-usage, and support data, and then layers predictive models and GenAI assistants on top to identify at-risk accounts, recommend next best actions, and generate insights your teams can act on quickly.

    Key Capabilities

    • Customer data unification across behavioral, billing, usage, and support sources using AWS data lake and analytics
    • GenAI-powered churn prediction and next-best-action recommendations using Amazon Bedrock and SageMaker
    • Real-time dashboards, alerts, and natural language insights delivered to your teams through Amazon Quick Sight
    • Customizable retention workflows and integrations with CRM, billing, and support systems

    Business Impact

    • Reduce churn through proactive retention campaigns and personalized engagement, measured against your baseline
    • Increase upsell and cross-sell conversion with data-driven opportunity scoring
    • Cut customer analysis time from days to minutes with self-service GenAI insights

    Credentials

    Dedicatted holds the AWS Data Services Competency and the AWS AI Services Competency.

    Highlights

    • Predict churn and upsell opportunities using a unified Customer 360 built on AWS data and analytics services, tailored for subscription revenue models
    • Deploy a GenAI assistant that explains churn risk drivers and recommends next-best actions to marketing, sales, and customer success teams in natural language
    • Receive an implementation roadmap, dashboards, and enablement so your teams can operationalize data-driven retention in weeks, not months

    Details

    Sold by
    Dedicatted 
    Categories
    Implementation 
    Assessments 
    Customer Experience Personalization 
    Delivery method
    Deployed on AWS
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    Support channels

    • Email: any time, with a response within two business days.
    • Google Chat: real-time answers from our support team.
    • Phone: business hours, Monday to Friday, 9 am to 5 pm EST.

    What support covers

    • Technical support for the service, including help with installation, configuration and troubleshooting.
    • Guidance and best practices for your DevOps processes and AWS cloud adoption.