Generative AI Data Foundation for Travel & Hospitality

Travel and hospitality companies face exponentially growing guest data trapped in silos across reservation systems, loyalty platforms, property management and marketing tools. Our generative AI data foundation creates a unified platform that enables personalized guest experiences, dynamic pricing optimization and predictive service delivery—turning fragmented information into competitive advantage.

Benefits

• Accelerated guest insights: Surface actionable patterns across booking behaviors, preferences and lifetime value
• Unified guest intelligence: Connect reservation, loyalty, feedback and operational data for true 360-degree visibility
• AI-ready architecture: Enable generative AI applications for personalized recommendations, automated guest communications and predictive analytics
• Operational excellence: Reduce manual data processing by up to 60% while improving accuracy

Solution Details

Our implementation leverages AWS Data Lake for centralized storage, AWS Glue for automated ETL processes, and Amazon Kinesis for real-time data streaming from property systems. Amazon EMR powers advanced analytics while AWS DMS enables seamless migration from legacy databases. The platform integrates with existing PMS, CRS and loyalty systems while maintaining GDPR compliance and PCI DSS security standards.

Proof/Outcomes

Hospitality clients typically achieve 50% faster revenue processing, 60% reduction in data reconciliation time, and measurable improvements in guest satisfaction scores through AI-enabled personalization.

Why TEKsystems Global Services

As an AWS Premier Tier Services Partner with Data and Analytics and Machine Learning competencies, we bring deep hospitality expertise and proven frameworks aligned to AWS Well-Architected principles. Our accelerators reduce implementation time while ensuring scalability for seasonal demand fluctuations.