Sold by: NetoAI Solutions Limited
Low Code Multi Agentic AI platform specifically designed for Telecom with Seamless Integration with OSS/BSS systems. The Platform has 40+ Pre-built AI Agents supporting Customer Life Cycle (Sales, CPQ, Marketing, Billing, Trouble Shooting, etc) and Network Life Cycle (Network Planning & Design, Configuration, RCA, Service Delivery, Service Activation etc) across B2B and B2C
Overview
Autonomous Intelligence for the Modern Enterprise - ViNG is a next-generation, no-code Multi-Agentic AI platform designed to transform complex business lifecycles into streamlined, autonomous workflows. ViNG enables organizations to deploy "Microbrains" - specialized AI agents that reason, plan, and execute tasks with human-like precision. Unlike traditional bots, ViNG agents integrate directly with enterprise BSS/OSS systems and APIs, acting as digital employees that resolve issues at the source. Whether it is reducing call deflection by 40% or accelerating troubleshooting by 15x, ViNG delivers measurable ROI by moving from simple conversation to goal-oriented action. Core Capabilities Create, Maintain & Monitor AI Agents: Build and manage agents using a context-aware conversational engine designed for adaptive performance and maximum operational efficiency. Advanced Voice-to-Voice Intelligence: Delivers low-latency (<600ms), natural speech interactions. These agents handle multi-turn dialogues, understand regional dialects, and adapt to emotional cues for a truly human-centric experience. Multi-Agent Orchestration (Support A2A & MCP): Facilitates seamless Agent-to-Agent communication and Multi-Channel Protocol (MCP) integrations to synchronize complex, cross-departmental tasks. Continuous Learning & Evolution: ViNG evolves in real-time by learning from contextual data, continuously optimizing decision-making processes and improving customer outcomes. Enterprise AI Governance: Ensure secure, transparent, and compliant operations with full visibility, policy guardrails, and audit-ready reporting. Global Multilingual & Multi-channel Support: Deploy intelligent agents across web, mobile, and voice channels in multiple languages (Spanish, Arabic, French, Hindi, and more) with 93% domain accuracy.
Implementation and managed services for AI-powered ViNG Agentic AI Platform on AWS. Services include solution deployment and configuration and ongoing support, utilizing AWS services including Amazon Bedrock, Amazon EKS, Amazon RDS, Amazon S3, Amazon EBS, and Amazon EC2.
Highlights
- Network Use Case - AI-Enabled Proactive Alarm Detection Proactively prevents network disruptions by forecasting critical alarms before they are triggered, using real-time and historical data from alarms, faults, performance metrics, and engineering activity. This data-driven foresight improves uptime and significantly reduces incident escalations Results - 80% Alarms Predicted Before Trigger 92% Precision 50% Reduction in Critical Incidents
- Sales Use Case - Autonomous Customer Operations An intelligent, multilingual agent accessible via web, mobile, and call center that handles product recommendations, offers, billing queries, and L1 support for ensuring consistent, context-aware experiences across all customer journeys, reducing wait times, improving self-service adoption, and conversion, and efficiency at scale. Results - 30% Improvement in Call Deflection 12% Increase in TopLine Revenue 40% Improvement in Call Handling time
- Product Use Case - Intelligent Product Configuration & Pricing Delivers AI-curated insights from live data on competitor features, pricing, and launches, tailored for your region and segment, while performing pricing model and creating product model & configuration templates to seamless integrate with MDM/ CRM application to speed up the time to market Result 70% Faster Competitive Response 95% Insight Accuracy 30% Reduction in Manual Research Effort
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