Overview
Unified Managed Services delivers end-to-end cloud hosting and managed services for organizations running workloads on AWS. Our services are designed to help businesses simplify cloud operations, improve infrastructure reliability, optimize costs, and maintain secure, scalable, and highly available environments.
We provide comprehensive support for AWS infrastructure, databases, applications, and platform services through centralized monitoring, automation, incident management, and operational governance. Our certified cloud experts assist customers with infrastructure provisioning, workload management, DevOps enablement, performance optimization, and security best practices aligned with industry standards.
Key capabilities include:
• 24x7x365 cloud infrastructure monitoring and support • AWS workload management and operational support • Incident response and SLA-based resolution management • DevOps automation and CI/CD support • Performance monitoring and infrastructure optimization • Backup, disaster recovery, and business continuity support • Cost optimization and cloud governance recommendations • Security monitoring and operational best practices
Unified Managed Services enables startups, SMBs, and enterprises to focus on innovation while we manage day-to-day cloud operations with reliability, scalability, and operational excellence.
Highlights
- 24x7x365 AWS cloud infrastructure monitoring and managed support services with SLA-driven incident response.
- Centralized cloud operations management including automation, DevOps support, and performance optimization.
- Secure and scalable managed services designed to improve availability, optimize cloud costs, and streamline operations.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
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Support
Vendor support
Support is provided by our Managed Services team through email and phone channels.
Customers can contact our support team at helpdesk@nusummit.com or +91 9029929988. Issues are managed through a defined escalation process to ensure timely resolution.
Customers can expect the following service levels:
• Priority 1 incidents: Response within 15 minutes and resolution within 4 hours. • Priority 2 incidents: Response within 15 minutes and resolution within 8 hours. • Priority 3 incidents: Response within 15 minutes and resolution within 1 business day. • Service requests: Response within 6 hours and resolution within 3 business days.