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uvdesk Server Ready with Support from Linnovate

uvdesk Server Ready with Support from Linnovate

By: Linnovate - Open Source Innovation Latest Version: 1.1.0
Linux/Unix
Linux/Unix

Product Overview

This is a repackaged open source software product wherein additional charges apply for support.
UVdesk Opensource Community Helpdesk Project built for all to make a full Ticketing Support System along with many more other features.

uvdesk Features which are crafted to meet your requirements for a perfect online customer support.

  • Ticket Administration
    No more checking emails for queries. Get your queries generated as a Ticket with the UVdesk Helpdesk and provide exceptional support to the customers.

  • Task Management
    Task Creation by Ticket Threads In a situation where a lot of technicalities are involved

  • Email Management
    Convert your support query emails into a standard ticket for the better assistance.

  • Multi Channel Support
    Now you can have all the queries from all possible channels in one place.

  • Knowledgebase
    Provide a perfect explanation about the basic features to the customers and settle the doubt beforehand.

  • Customize your Theme
    It is a complete transformation of a portal to match up with the expectation of the users.

  • Customer Follow Up
    Boost your revenue with our Finest Customer Support Services which will make your customers amuse.

  • Workflow
    Set-up your helpdesk for automatic actions when defined events take place.

  • Company Setting
    Edit important information like Time format, Timezone, Default Priorities, Default Status, Default Mailbox of the tickets for the better management of the incoming tickets from all channels.

Version

1.1.0

Operating System

Linux/Unix, Ubuntu 20.04

Delivery Methods

  • Amazon Machine Image

Pricing Information

Usage Information

Support Information

Customer Reviews