Overview
In a healthcare journey, digital innovation does not have to be slow and cost-prohibitive. What gaps in customer experience would you address if you had the time this month? Beginning the patient, or member, journey with digital warm welcome and continuing it through micro-engagements like claim management, automation with Ushur gives your brand the opportunity to be member or patient centric.
The Ushur Customer Experience Automation (CXA) platform is purpose-built to make it easy for healthcare providers to design intuitive experiences for their customers and engage in meaningful conversations. With a no-code builder and one-click integration, IT teams and business teams can partner to build and easily deploy state-of-the-art customer-facing experiences that automate back-office tasks.
It is the only platform of its kind to manage the end-to-end requirements inherent to building conversations, and then turning each customer interaction into a repeatable automated process (while creating a data source for rich customer insights).
Highlights
- Business & IT Friendly: build engaging patient, member, or customer experiences this month instead of waiting for a new mobile feature next year
- SaaS & Analytics-driven: cloud-native Ushur makes building, deploying, and testing healthcare automation workflows easy to build and track in order to perfect customer experience
- AWS-integrated: take full advantage of your AWS investment to fund customer experiences your business can be proud of
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/month |
|---|---|---|
Basic Platform | Existing basic Ushur Platform | $17,000.00 |
50K Request Credits | Volume of requests to initiate Ushur automation workflows | $5,000.00 |
Vendor refund policy
No refund
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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