MeJuvante AWS Managed Services - 24/7 Cloud Operations, DevOps & FinOps

MeJuvante GmbH provides fully managed AWS services for large enterprises operating complex, multi-region analytics platforms. We run, maintain, and support your AWS estate as a single accountable team - combining offshore delivery from Bangalore, India, with governance from Linden, Germany.

Our managed service covers six core domains:

1. Cloud Infrastructure — Provisioning and operation of AWS resources across regions and accounts using EC2, S3, ECS, EKS, ECR, and IAM.

2. AMI Lifecycle and Golden Image — Machine images built, patched, and released through automated pipelines with integrated rollback paths per release.

3. Monitoring and Observability — Proactive monitoring with alerting integrated into ticket flow using Dynatrace and ServiceNow.

4. Security and Vulnerability Management — Vulnerability remediation, certificate and token renewals, and secrets scanning before every merge or deploy using CrowdStrike, SonarQube, and automated patching.

5. DevOps and Automation — Deployment and patch automation, pipeline maintenance, and scripting with Ansible, Jenkins, GitHub Actions, Python, and PowerShell.

6. FinOps and Cost Control — Cost reporting and optimisation with consumption visible per Operating Entity.

Day-to-day operations span multi-region support, incident handling, service request fulfilment, infrastructure health monitoring, capacity management, and end-user machine lifecycle provisioning. Any change that alters the productive platform transitions through our controlled change model.

Our three-level support model enforces strict governance: Level 1 handles ticket qualification and known-error resolution, Level 2 performs incident analysis and configuration within standard, and Level 3 Subject Matter Experts deliver root cause analysis and platform engineering. No work proceeds without a ticket.

Service window is 08:00 to 18:00 CET Monday to Friday, with 24/7 on-call available on demand. Governance includes weekly incident and on-call reporting, consumption-based charging per Operating Entity, monthly service reviews, and a steering committee managing Run, Project, and Change as one portfolio.

MeJuvante combines offshore economics with onshore discipline -- a German managing director serves as the accountable counterpart, ensuring EU data protection compliance and a direct line into your service owners.