Sold by: IntelliDB Enterprise Pvt Ltd
AI-powered autonomous database ecosystem with self-healing automation, enterprise security, and flexible deployment across on-premises, cloud, and container environments
Overview
IntelliDB Enterprise is an AI-enabled PostgreSQL-based platform engineered to modernize and secure mission-critical data workloads. It unifies adaptive query optimization, automated fault remediation, and deep observability to ensure resilient database operations across traditional infrastructure, cloud, and container footprints. Enterprises gain a comprehensive toolchain that includes migration utilities, monitoring dashboards, and advanced SQL development experiences—alongside built-in high availability, dual in-memory caching, automated backup and recovery, and granular role-based access controls. The IntelliDB ecosystem supports multiple release tracks to align with enterprise upgrade strategies, integrates vector search for AI/ML workloads, and offers 24×7 SLA-backed expert assistance spanning onboarding, tuning, and lifecycle management.
Highlights
- AI-Powered Performance Optimization – Integrates intelligent query tuning, anomaly detection, and predictive performance insights to continuously enhance database efficiency.
- Autonomous Resilience and Availability – Employs self-healing automation, dual in-memory caching, and IntelliDB Cluster Manager–based high availability to maintain uptime and automatically remediate faults.
- Comprehensive Security and Compliance – Offers end-to-end encryption, auditing, RBAC, and standards-based identity integration for enterprise-grade data protection.
Details
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Delivery method
Deployed on AWS
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Pricing
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Support
Vendor support
Coverage: IntelliDB Enterprise provides 24×7 global support via certified IntelliDB engineers. This includes proactive monitoring, remote DBA services, health audits, optimization assistance, and continuous operational oversight—across on-premises, cloud and hybrid deployments.
Support Channels:
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Phone: +91-9289699382
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Email (Support): support@intellidbenterprise.com
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Email (Business/Enquiries): sales@intellidbenterprise.com
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Office Addresses:
- US: 30 N Gould St Ste R, Sheridan, Wyoming 82801
- India: Plot No. 465, 3rd Floor, Udyog Vihar Phase V, Gurugram (Gurgaon) 122016, Haryana
Service-Level Agreements (SLAs): Response times vary based on subscription tier:
- Severity 1 (Critical outage): 5 minutes (Platinum) • 10 minutes (Enterprise) • 20 minutes (Standard)
- Severity 2 (Major degradation): 15 minutes (Platinum) • 20 minutes (Enterprise) • 30 minutes (Standard)
- Severity 3 (Limited impact): 30 minutes (Platinum) • 40 minutes (Enterprise) • 60 minutes (Standard)
- Severity 4 (Minor issue / advisory): 2 hours (Platinum) • 24 hours (Enterprise) • 48 hours (Standard) In addition, the platform guarantees 99.99% uptime under its support agreement.
Included Services:
- Guided onboarding and environment validation
- Remote DBA support including performance/index tuning
- Backup, recovery and upgrade planning assistance
- Architecture review for HA + DR configurations
- Capacity forecasting and workload balancing guidance
- Security configuration verification (encryption, RBAC, audit setup)
- Access to knowledge base, documentation, training and best-practice resources
Additional Options: Advanced support tiers are available, including a dedicated Technical Account Manager (TAM), enhanced SLA response tiers, on-site enterprise support, and strategic consulting for major upgrades or system migrations.
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