Sold by: Jacobian Engineering
Jacobian Engineering designs, deploys, and operates production AI systems on AWS. Our AI Managed Services cover AI voice agents, AI-driven operations automation, agentic workflows, and generative AI applications, built on services like Amazon Bedrock, Amazon Connect, and AWS Lambda, and run for you as a fully managed service with monitoring, evaluation, and continuous improvement.
Overview
AI Voice
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Design and operation of AI voice agents for inbound and outbound customer interactions, built on Amazon Connect and modern speech and language models.
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Call flow design, guardrails, escalation-to-human paths, and quality monitoring.
AI Operations
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AI-driven automation of IT and business operations: ticket triage, knowledge retrieval, document processing, and workflow automation.
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Integration with your existing systems (ITSM, CRM, EHR, and internal tools).
Agentic AI
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Design and management of agentic systems that plan and execute multi-step tasks with tool use, built on Amazon Bedrock and AgentCore.
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Guardrail design, human-in-the-loop controls, and audit logging for safe autonomous operation.
Generative AI
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Custom generative AI applications: chat assistants, content generation, summarization, and retrieval-augmented generation over your private data.
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Model selection, prompt engineering, evaluation pipelines, and cost optimization.
How We Engage
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Fully managed: we run the infrastructure, monitor quality and cost, evaluate model behavior, and iterate continuously.
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Security-first delivery from a team with deep compliance experience (SOC 2, HIPAA), keeping your data private and your AI systems auditable.
Highlights
- Production AI, fully managed: voice agents, operations automation, agentic workflows, and generative AI applications designed, deployed, and operated for you on AWS.
- Built on AWS-native AI: Amazon Bedrock, Amazon Connect, SageMaker AI, and serverless architectures with monitoring, evaluation pipelines, and cost controls.
- Safe and compliant by design: guardrails, human-in-the-loop controls, audit logging, and data privacy practices from a SOC 2/HIPAA-experienced engineering team.
Details
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Delivery method
Deployed on AWS
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Support
Vendor support
For more information or to schedule visit us at <www.jacobianengineering.com > or contact us at solutions@jacobianengineering.com