Overview
The Digital Roadmap is a structured consulting service that helps councils and public organisations plan and deliver digital transformation using cloud and integration services. Through a phased approach — Discovery, Assessment, Roadmap Design, and Delivery Planning — it identifies opportunities to modernise infrastructure, improve service delivery, and align technology with community outcomes.
Key features include stakeholder workshops, current-state digital maturity assessments, technology investment mapping, and a detailed roadmap for phased implementation. Each engagement results in a clear, actionable plan that ties business priorities to technology-enabled outcomes, supports automation, and ensures transparency and accountability.
The service is designed to integrate with AWS services and AWS Migration Hub — and leverages the SmartGlue platform by Symphony3 to connect, automate and monitor systems in local government. By combining strategy, people and technology (with SmartGlue’s connectors and automation capabilities), the Digital Roadmap helps organisations reduce duplication, optimise costs, and build a sustainable foundation for long-term digital growth.
Highlights
- Creates a clear, phased Digital Roadmap that aligns technology investments with community priorities and measurable outcomes.
- Integrates with SmartGlue, Symphony3’s cloud-based integration platform, to connect, automate and streamline council systems.
- Leverages AWS cloud infrastructure and tools to deliver secure, scalable, and cost-efficient digital transformation across the organisation.
Details
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