hoop.dev Gateway is an enterprise access management platform that revolutionizes how organizations handle secure access to databases and services. With zero-config AI data masking, SSO integration, and comprehensive audit capabilities, it enables teams to maintain security and compliance without compromising developer productivity. The platform supports major cloud providers and seamlessly integrates with existing infrastructure, providing secure access to databases, Kubernetes clusters, and various services through a unified interface.
Highlights
Zero-config AI Data Masking: Automatically detect and mask sensitive data in real-time across all database queries and service interactions, ensuring compliance without manual configuration.
Enterprise SSO Integration: Seamless integration with major identity providers (Azure AD, Okta, Google Workspace) for centralized access management and authentication.
Complete Audit Trail: Comprehensive session recording and audit logs for all database queries and service interactions, with AI-powered analysis for security and compliance monitoring.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on a fixed subscription cost and actual usage of the product. You pay the same amount each billing period for access, plus an additional amount according to how much you consume. The fixed subscription cost is prorated, so you're only charged for the number of days you've been subscribed. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
You pay by the hour based on the AWS EC2 instance size you run this platform on. The seven dimensions are compute sizes, not feature tiers. Each one maps to a different EC2 instance type, spanning general-purpose (t3.small, t3.medium, m6i.large, m6i.xlarge, m6i.2xlarge) and memory-optimized (r6i.large, r6i.xlarge) options. Pick the size that fits your workload; larger instances carry a higher hourly rate. All sizes deliver the same software capabilities. Billing accrues only while an instance runs, with no upfront commitment.
Top-of-mind questions for buyers
What does one hourly unit map to for billing?
Each unit is one running AWS EC2 instance of the size you pick, billed per hour. For example, the m6i.large dimension bills for every hour that one m6i.large instance runs. Running two instances bills two instance-hours. The counter follows actual running time, not user or query counts.
Am I charged when the instance is stopped or paused?
Software charges accrue only while an instance runs. A stopped instance does not meter hourly software charges. Underlying AWS storage fees for the stopped instance may still apply separately, but the software meter tracks running hours only.
Do memory-optimized and general-purpose sizes include the same software features?
Yes. The seven dimensions differ only by EC2 instance size and resources, not by feature set. Capabilities like data masking, guardrails, the AI analyzer, and session audit run on any size you choose. You select the instance to match your compute and memory needs, not to unlock features.
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Vendor refund policy
Annual subscriptions are non-refundable. Customers may cancel their subscription at any time, but no refunds will be issued for the unused portion of the subscription period.
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Automate the deployment of Hoop Platform on AWS with this comprehensive CloudFormation template. Built for production environments, it provides a secure and scalable infrastructure solution.
CloudFormation Template (CFT)
AWS CloudFormation templates are JSON or YAML-formatted text files that simplify provisioning and management on AWS. The templates describe the service or application architecture you want to deploy, and AWS CloudFormation uses those templates to provision and configure the required services (such as Amazon EC2 instances or Amazon RDS DB instances). The deployed application and associated resources are called a "stack."
Version release notes
7db742f refactor(jira): show jira integration status to non-admins
Our subscription plan includes access for up to 50 users.
Support
Vendor support
Critical Issues (P1): 1 hour response time
High Priority (P2): 6 hour response time
Normal Priority (P3): 24 hour response time
Low Priority (P4): 48 hour response time
Technical documentation available at https://hoop.dev/docs
Enterprise support team available via email and ticketing system
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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