Sold by: FARO Software Solutions LLC
FARO SW Portfolio Management for Government Compliance
Overview
FARO is a leader in providing cloud solutions to the government marketplace. SW Portoflio Management offers government agencies and departments numerous opportunities for more growth, efficiency, and the development of new business models. FARO delivers a SaaS offering (engineered environment), testable code, and robust support based on several defined parameters that are documented in the onboarding process.
Highlights
- Accelerating Time to Value for Application Users
- Lowering Total Cost of Implementation and Operations
- Increasing Security and Sustainability of the Solution
Details
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Premium Govt SaaS | FARO Premium Government SaaS Support | $1,000.00 |
HyperCare Govt SaaS | FARO HyperCare Government SaaS Support | $2,000.00 |
Dimensions summary
This listing offers two support options billed as units under a contract. You choose Premium Govt SaaS Support or HyperCare Govt SaaS Support based on the service level your agency needs. Each is priced per unit, so your cost scales with the quantity you order. The two are separate tiers of managed government SaaS support rather than usage add-ons. Support commitments, such as uptime targets and incident response, are governed by a separate Service Level Agreement documented when included in a subscription license.
Top-of-mind questions for buyers
Each option is priced per unit, so your cost scales with the quantity of support units you order. The listing does not define one unit as a specific server, user, or seat. Confirm how units map to your deployment by contacting the vendor before ordering.
Both are managed government SaaS support offerings billed per unit under a contract. They represent separate service levels rather than usage add-ons. HyperCare and Premium each carry their own per-unit rate, so you select one based on the support intensity your agency requires. Support commitments are governed by a separate Service Level Agreement.
When documented in a support services agreement, the vendor commits to at least 99.95% monthly uptime. If uptime falls between 95.0% and 99.94%, you may claim a service credit of 5% of the monthly fee. Below 95.0%, the credit is 10%. Service credits are the sole remedy.
www.farosolutions.com
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No Refunds
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Vendor resources
Support
AWS infrastructure support
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