Sold by: Firemind
Autonomous operations for your VMware estate on and migrating to AWS. AI agents monitor, patch and remediate guest VMs per VM — policy-governed, human-approved for high-risk actions, and fully auditable.
Overview
Overview — ACO for VMware extends autonomous operations to your VMware workloads, whether running on VMware Cloud on AWS or migrating to native AWS. AI agents monitor, patch and remediate guest VMs within explicit guardrails you define — with a clear path to modernisation.
What it delivers
- Guest VM health monitoring and incident remediation
- Patching and OS lifecycle
- Capacity and performance operations
- Backup and recovery
- Migration and modernisation support for VMware workloads moving to AWS
- Routine service requests
How it works — autonomy with human control — A closed loop of Plan, Validate, Execute and Reflect runs against your runbooks and history. Default-deny governance: low and medium-risk actions auto-execute; high and critical actions require human approval. Every action is logged and auditable.
Your bill goes down as autonomy rises — Per-guest-VM unit price falls on a contractual autonomy-level discount ladder (L0–L4, 0–40% off) as measured autonomy increases.
AWS services managed — VMware Cloud on AWS, Amazon EC2, Amazon EBS, AWS Application Migration Service, Amazon CloudWatch, AWS Systems Manager and AWS Backup. Additional services onboarded via custom Skills.
Pricing — Priced per guest VM per month via private offer. Platform fee and invoiced onboarding are separate lines. Contact hello@firemind.com to scope.
Highlights
- Autonomous VMware operations — AI agents monitor, patch and remediate guest VMs per VM, on VMware Cloud on AWS or during migration to native AWS.
- Safe by construction — default-deny governance with human approval for high-risk actions, and a full immutable audit trail of every decision.
- A path to modernisation — the same service that operates your VMware estate today supports its migration and modernisation on AWS, with your bill falling as autonomy rises.
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Support
Vendor support
For support or to scope a pilot, contact Firemind at hello@firemind.com . We respond within one business day (UK business hours, Monday to Friday).
Active ACO engagements include:
- Defined response SLAs by severity
- A dedicated Slack or Microsoft Teams channel with your engagement team
- Weekly status reviews and quarterly business reviews
- A named engagement lead and technical owner
- 24/7 monitoring of agent actions with documented engineer escalation paths agreed during onboarding
Website: