Sold by: Loka
Transform fragmented care operations into AI-enabled patient access with a clear path to execution, fully funded by AWS for qualified customers.
Overview
Healthcare organizations are under pressure to improve patient access, reduce administrative burden, and deliver more coordinated care, but disconnected systems and manual workflows make this difficult to achieve.
Patients repeat information, experience delays, and fall between systems, while care teams spend increasing time on administrative tasks instead of patient care.
At the same time, healthcare operations are reaching a breaking point, with rising patient demand straining access and scheduling systems and increasing pressure to reduce staff burnout and administrative overhead.
Loka’s AWS Health Connect Readiness Assessment, fully funded by AWS, helps you design what that transformation looks like in your environment and how to implement it with a clear, compliant and executable plan.
How It Works
Phase 1: Patient Journey & Workflow Discovery (1-2 weeks) We analyze how patients move through your system from access and intake to care delivery and follow up, identifying friction points, inefficiencies and opportunities to improve coordination.
Phase 2: AI Use Case & Experience Design (2-3 weeks) We define high impact AI use cases across patient access and care workflows, including self service, intelligent routing and agent assist, aligned to improving patient experience and reducing administrative burden.
Phase 2: Architecture, Compliance & Roadmap (1 week) We design a HIPAA aligned AWS Health Connect architecture, map integrations with EHR and engagement systems and deliver a phased implementation roadmap with business impact and risk considerations.
Who Is This For
- Healthcare teams facing staff burnout and administrative overload, looking to improve efficiency and operations
- Organizations exploring AI but lacking a clear path to production, aiming to enhance patient access, routing and experience
- Health systems, providers and payers managing high patient volumes and complex care workflows
AWS services used:
- Nova Sonic
- Native EHR
- Amazon Connect Customer AI integrations
Highlights
- Patient Journey Assessment & AI Opportunity Mapping – Identify workflow inefficiencies and prioritize high-impact AI use cases to improve patient access, coordination and operational efficiency.
- AWS Health Connect Architecture & Integration Strategy – Receive a tailored AWS Health Connect architecture and integration plan that unifies EHR, patient engagement and care delivery systems.
- Business Case, Compliance Framework & Implementation Roadmap – Quantify ROI, address compliance and risk requirements and gain a phased roadmap for execution.
Details
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
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Support
Vendor support
To schedule a 30-minute consultation email aws-team@loka.com