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    Managed Drupal Hosting

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    Sold by: Code Enigma 
    We’re a Drupal expert company who have been providing a full service, from consultancy through to support and hosting, since 2010. We have a dedicated support and hosting team to serve the needs of our clients 24/7/365. We can offer a Managed Drupal service in a number of ways; typically based on Amazon Web Services (AWS). Equally we can manage your Drupal application on your private infrastructure or with a hosting partner of your choice.

    Overview

    Code Enigma has a strong history of hosting websites for a range of clients leveraging the Drupal content management system. Organisations around the world trust us to host and maintain their Drupal websites where other organisations do not have the necessary flexibility to provide a suitable solution.

    We’ve developed a robust and scaleable yet cost-effective managed Drupal hosting solution. Based on Debian Linux as a base, we utilise the latest in server and caching technology to provide you with a high-performance Drupal web hosting solution.

    Our managed Drupal hosting service is delivered and operated on AWS: we configure, secure and manage Amazon EC2 compute, Amazon RDS (MySQL/MariaDB) databases, Amazon S3 and Amazon EFS storage, Amazon ElastiCachefor Redis, Elastic Load Balancing, Amazon CloudFront CDN, Amazon Route 53 DNS, AWS Backup and Amazon SNS notifications on behalf of our customers. Our delivery tooling is built on Ansible, Terraform, Jenkins andGitLab CI. This service directly supports customers in the adoption, operation and management of their AWS Cloud — from initial architecture and migration through 24/7 operations, security hardening (patching,backups, encryption in transit and at rest), performance management and disaster recovery.

    Highlights

    • 24/7/365 Drupal support and hosting on AWS
    • Zero-touch deployments with automated testing
    • Hosting for local authorities, SMBs and enterprises since 2010

    Details

    Delivery method

    Deployed on AWS
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    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.

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    Legal

    Content disclaimer

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    Support

    Vendor support

    Support Code Enigma provides dedicated support to all onboarded customers:

    • Email: support@codeenigma.com  • Ticketing: https://dashboard.codeenigma.net  - an account is provisioned for every customer during onboarding; tickets are triaged by our support team. • Chat: a dedicated chat support channel per customer, staffed directly by our engineers and support team. • Hours & response: 8-6pm GMT for team availability, with 24/7 access to ticket system. SLA: P1 response within 1 hour, P2 within 4 business hours, P3 next business day

    Pre-sales and general inquiries (including organisations not yet onboarded): • Web: https://www.codeenigma.com/contact  • Email: hello@codeenigma.com 

    Getting started: every engagement begins with an onboarding session in which we provision your Redmine account, your dedicated Chat channel and your documentation pack. Ongoing setup and configuration guidance, security best practices (patching, hardening, backup, encryption in transit and at rest) and 24/7 monitoring / business-hours monitoring are included in the managed service.