Sold by: ScreenMeet
Native remote support embedded in Salesforce, ServiceNow, Tanium or from the ScreenMeet Web Console.
Secure access to Windows, MAC, Android and iOS for your IT Help Desk or Contact Center Teams.
ScreenMeet's AI Summaries and Agentic Desktop Workers make it even easier to resolve issues.
Overview
Secure remote support embedded in your systems of record (Salesforce, ServiceNow and Tanium). ScreenMeet's Zero Trust Solution means all of your remote support sessions are secure and work on and off your VPN. Attended and Unattended Access means your IT teams can resolve issues when users are present or on devices where there are no users. Our AI summaries and Agentic Desktop Workers make resolving issues simple and create a foundational data layer to drive a virtuous cycle of improvement. See why the world's largest companies are choosing ScreenMeet to build ROI in an AI first world.
Highlights
- Native remote support embedded in your system of record (Salesforce, ServiceNow and Tanium).
- AI summaries create a data layer for other Agentic applications
- ScreenMeet Desktop Agentic Workers makes it fast and easy to quickly resovle any issue.
Details
Sold by
Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Enterpise Plan | Priced per Techncian. Please contact sales@screenmeet.com to learn more. | $1,500.00 |
Vendor refund policy
N/A
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Our SLA's are based on enterprise Service Levels include P1 - P4 issue response times. We are happy to share our SLA's as part of the MSA process.
Please contact support@screenmeet.com for additional information.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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