Overview
Founded by two of the world's most experienced DigitalRoute Solution Architects, we provide consultancy services and in-depth expertise for mediation projects leveraging DigitalRoute products spanning the full deployment lifecycle from project inception, use-case design, implementation, testing, deployment, and operations.
We provide consultancy for designing, implementing, and delivering custom Mediation solutions across a broad range of industry verticals (telecommunications, high-tech, consumer goods, transportation, health care, etc.).
DESIGN & DELIVERY SERVICES
- Solution Architecture and Design
- Project Delivery and Implementation
- Monitoring and Audit
- Design for Scalability, Performance, and High Availability for multiple deployment models
POST GO-LIVE SERVICES
- Health Checks
- Managed Operations
- Performance Tuning and Optimization
- Troubleshooting and Root Cause Analysis
- Upgrades
Highlights
- World's most experienced independent DigitalRoute consultancy with over 30 years of combined experience. Leveraging experience and best-practices in creating and deploying custom Mediation solutions based on DigitalRoute technology for 70+ projects across the globe
- Customer success is our first priority. Mediation acts in a complex space brokering data and call-flows between multiple systems, all with their unique constraints and requirements. This makes Mediation a powerful and mission critical component, but one that can be complex to deploy and manage. We only succeed when our customers succeed in doing so
- Multiple industry verticals. Having designed and deployed solutions across a wide range of industry verticals (telecommunications, high-tech, consumer goods, transportation, health care, etc.) we can support customers and their data processing challenges no matter which domain they are in
Details
Pricing
Custom pricing options
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Support
Vendor support
We provide solution-based support services, as opposed to generic product support, in order to help find true root cause analysis.
Support services and SLAs are tailored to the customer and engagement at hand. To initiate a support case, e-mail: support@carlssonbruce.com