CGI Australia: Agentic Business Value Assessment (ABVA)

Across every industry, organisations face the same paradox: ~8 in 10 are using generative AI, yet ~8 in 10 report no meaningful bottom-line impact. CGI's Agentic Business Value Assessment (ABVA) is purpose-built to break this cycle. Designed for enterprise and government organisations with high-volume or complex business processes, the ABVA applies AWS's proven Agentic Process Transformation (APT) methodology to surface your highest-value automation candidates, construct a defensible ROI business case, and deliver a production-ready agentic architecture — all within a structured engagement backed by AWS investment funding.

The ABVA is structured across three progressive phases.

Phase 1 — Business Value Assessment: a facilitated discovery that maps your process landscape, qualifies 2–3 high-impact transformation candidates against APT criteria (line-of-business sponsorship, KPI impact, ≥$500K peak ARR), and produces a complete business case including baseline metrics, cost-benefit and ROI model, AWS architecture blueprint, agent design principles, responsible AI guardrails, and an APT-aligned Statement of Work.

Phase 2 — Pilot in Production: an optional sprint-based deployment that validates BVA modelling by delivering one priority agentic workflow live in your environment, with human-in-the-loop governance and Bedrock guardrails — eligible for additional AWS APT pilot investment (up to $1M).

Phase 3 — Scale-up Readiness: a strategic programme that converts your validated pilot into an enterprise agentic capability, identifying 10–15 further process opportunities, establishing a CGI-led Agentic Centre of Excellence, and running a CXO Roundtable to generate the next wave of qualified pipeline. Powered by Amazon Bedrock, AgentCore, Amazon Q, and Strands SDK.

Results from the AWS APT programme are measurable and significant:

• Insurance claims processing reduced from 25 days to under 10 days with 70% straight-through processing and $162M annual savings opportunity (Fortitude Re / IBM);
• Public-sector assessment throughput increased ~25% (~100K more cases per year) with ~40% reduction in average handling time (Capita / BCG);
• KYC onboarding compressed from 26 days to under 1 day with 80–90% cost reduction;
• Exception management achieving same-day resolution with 80–85% STP.

As a global systems integrator and Premier AWS Partner, CGI brings process consulting depth, AWS-certified agentic architects, and a proven co-sell motion — ensuring your transformation moves from business case to production, not pilot purgatory.