NewPage Digital Health & Patient Engagement Services

NewPage Solutions designs, builds, and operates patient- and healthcare-professional (HCP)-facing digital health applications for pharmaceutical and healthcare organizations on HIPAA-eligible AWS architectures. Engagements are scoped on a project basis with optional ongoing managed-service retainers.

Our offerings help regulated organizations launch compliant digital health experiences faster:

• Companion apps for therapy adherence and patient education - helping patients stay on track with treatment protocols
• Chronic disease management applications with longitudinal data capture for ongoing patient monitoring
• Patient support and safety follow-up portals - including post-treatment pharmacovigilance workflows where patients report outcomes, data is triaged automatically, and adverse events route to safety teams for regulatory submission
• Remote patient monitoring solutions with real-time alerting for clinical and care teams
• HCP engagement platforms for medical affairs and field communications

Each solution is delivered with the identity, consent, and privacy controls that regulated health experiences demand - including Amazon Cognito identity management, encryption in transit and at rest, and comprehensive audit logging.

NewPage has delivered multi-market deployments for global pharmaceutical organizations requiring post-market safety data collection across multiple regions. In this type of engagement, NewPage delivers a multilingual portal where patients complete structured follow-up questionnaires on a scheduled cadence. Submissions are validated, encrypted, and routed to the sponsor's pharmacovigilance team via secure API integration. The platform supports regulatory-grade audit trails and accessibility standards across all deployed markets, incorporating regulatory-grade content management and accessibility controls to meet the compliance needs of life sciences organizations worldwide.

Platforms are built on a modern, scalable AWS foundation:

• Compute and orchestration: AWS Lambda, Amazon ECS with AWS Fargate, and Amazon API Gateway
• Data and storage: Amazon RDS, Amazon Aurora, and Amazon S3
• Content delivery: Amazon CloudFront for low-latency global distribution
• Patient communications: Amazon Pinpoint and Amazon SES where applicable

This architecture enables elastic scaling, high availability, and compliance with HIPAA technical safeguards - giving pharma organizations confidence that their digital health platforms can grow with patient populations and expand across markets.

NewPage follows a structured delivery model across five phases:

1. Discovery and Scoping - Requirements gathering, regulatory landscape review, and solution architecture definition. Deliverable: Architecture blueprint and project plan.
2. Design and Prototyping - UX/UI design, content strategy, and interactive prototyping with stakeholder review. Deliverable: Approved design specifications.
3. Build and Validate - Agile development sprints with integrated QA, security testing, and compliance validation. Deliverable: Production-ready application with test reports.
4. Launch and Transition - Deployment to production, operational runbook handoff, and go-live support. Deliverable: Live platform with operational documentation.
5. Managed Operations (Optional) - Ongoing platform monitoring, incident management, feature enhancements, and compliance maintenance.

To ensure a smooth engagement, buyers should:

• Provide their own AWS account (NewPage can assist with account setup if needed)
• Designate subject-matter experts for clinical and regulatory content review
• Supply necessary regulatory sign-offs for market-specific deployments

Whether you need a fully managed digital health platform or professional services to accelerate your next patient engagement initiative, NewPage provides end-to-end expertise from design through ongoing operations on AWS.