Sold by: OmniTelecom - tokomni channel
Deployed on AWS
OmniFlow Collect is an AI-driven SaaS platform that automates debt collection workflows to accelerate cash flow and reduce operational overhead. The system executes intelligent, multi-channel communications via WhatsApp, SMS, and voice to engage debtors and facilitate immediate payment resolution. Designed for seamless ERP integration, it optimizes recovery rates while providing real-time financial visibility.
Overview
OmniFlow Collect is an enterprise-grade SaaS platform designed to automate and optimize the debt collection process. By leveraging advanced workflow automation and configurable rules, the system executes progressive communication workflows that engage debtors through their preferred channels, significantly reducing Days Sales Outstanding (DSO) and operational overhead. The platform replaces manual, labor-intensive collection tasks with automated sequences that adapt based on customer behavior and debt metrics. From initial reminders to payment resolution, OmniFlow Collect ensures consistent engagement while maintaining a professional customer experience. Key Features: Multi-Channel Communication: Automatically dispatch personalized reminders via WhatsApp, SMS, Email, and Voice calls based on pre-defined workflows. Automated Workflows: Utilizing a logic-based matching engine that selects collection strategies based on debt amount, age, and customer type (e.g., Light, Medium, or Aggressive workflows). Integrated Payments: Includes secure, direct links to payment portals within messages to facilitate immediate debt resolution. Real-Time Analytics: Comprehensive dashboards provide visibility into collection success rates, projected cash flow, and campaign performance. ERP & CRM Integration: Designed for seamless data synchronization with existing financial systems to ensure accurate ledger updates. Operational Benefits: Increased Recovery Rates: Optimized timing and channel selection improve debtor response rates. Reduced Manual Effort: Automates up to 70% of manual collection tasks, allowing finance teams to focus on high-value accounts. Security & Compliance: Built on AWS architecture with encryption at rest and in transit, ensuring data security and privacy.
Highlights
- Automate Debt Collection Operations: Reduce manual workload by up to 70% and shorten debt resolution cycles by 65% through configurable, logic-based automation workflows.
- Multi-Channel Engagement: Increase response rates by engaging debtors on their preferred channels including WhatsApp, SMS, email, and voice equipped with embedded secure payment links for immediate resolution.
- Seamless ERP Integration: Synchronize data in real-time with your existing ERP and CRM systems to ensure accurate ledger updates and optimize cash flow visibility.
Details
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
OmniFlow Collect Platform License | Grants access to a single production instance of the OmniFlow Collect SaaS platform. This monthly subscription covers the core infrastructure, software license, and 24/7 system maintenance. Includes: - Full access to the Debt Collection Automation Engine. - Multi-channel capabilities (WhatsApp, SMS, Voice, Email). - Real-time Analytics Dashboard and Reporting. - Secure ERP/CRM Data Synchronization APIs. - Regular security updates and compliance monitoring (GDPR/PCI). Pricing is charged per system instance. If you require multiple isolated environments (e.g., separate business units), purchase the corresponding quantity of licenses. | $40,000.00 |
Vendor refund policy
Full refunds are automatically processed by AWS for cancellations made within 48 hours of the initial subscription purchase (applies to non-private offers). For refund requests submitted after 48 hours due to technical reasons with the product, please contact us via our support page. Eligibility for a partial or full refund in these cases will be determined based on the severity of the technical issue. To request a refund, please contact us through: https://www.omnitelecom.com/contact-us/
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Customer reviews
No customer reviews yet
Be the first to review this product . We've partnered with PeerSpot to gather customer feedback. You can share your experience by writing or recording a review, or scheduling a call with a PeerSpot analyst.