AI-Powered Insurance Services: Risk, Claims, and Fraud Detection by Sia

Sia provides insurers with end-to-end AI consulting and implementation services that focus on measurable business outcomes. Our approach emphasizes operational efficiency by automating knowledge management and support tasks, improving productivity while reducing costs. Through personalized distribution and servicing, we help insurers tailor communications, policy wording, and claims handling to individual customer needs, improving both satisfaction and retention.

We also enable insurers to build advanced fraud detection models, ensuring targeted interventions and more accurate outcomes. Our work in risk management includes AI-powered detection of legal risks in policy and treaty wordings, automation of manual processes to mitigate operational risks, and more accurate, real-time assessments of insured risks such as natural catastrophes.

Our success stories include:

A GenAI legal and risk management assistant for reinsurance, leveraging multi-agent AI to extract and validate policy and treaty clauses.

A GenAI actuarial assistant, built on the open-source Mistral.ai 7B LLM, delivering actuarial reasoning and exposure assessment across terrorism, riots, and natural disasters.

An AI use case ideation program with over 40 insurer departments, mapping strategic priorities and quantifying GenAI potential across the value chain.

We are working on various AWS infrastructures (Bedrock, Q, SageMaker...) and our products rely on differents AWS services when creating and deploying a platform or a software for a customer.