Sold by: RFi Group
Deployed on AWS
In March, April and May of 2020 - as the COVID-19 global health pandemic unfolded - RFi Group surveyed more than 12,000 Australian consumers in order to forecast the immediate impact on mortgage borrowers, and their lenders, over the next 12-24 months. Surveys have been anonymized. The results were groundbreaking.
Overview
RFi Group’s “Australia's Mortgage Deferral Hangover” report combines expert insight with RFi’s unique data on the impact of the Covid-19 pandemic to determine how many borrowers will be affected in Australia and for how long.
This is a must-read report for all financial service professionals.
Methodology
The data used for this report is sourced from RFi group with: / Surveys of more than 12,000 Australian consumers conducted in March, April and May 2020 / All surveys are conducted online and have been anonymized / Where appropriate significance testing at the 95% confidence level has been conducted. Significant differences have been marked throughout the report / Further data cuts are available to clients on request / The following acronym has been used throughout this report: MFI = Main Financial Institution Section 1: Market Context • Assessment of the impacts of COVID-19 on Australians • How will COVID-19 affect mortgage holders over the next 12 months? Section 2: Mortgage stress and deferment • How has mortgage stress, over-payment intention changed over time? • Which banks mortgage customers are most likely to be stressed? • Is there going to demand for deferrals in the near future • By when do customers expect for their finances to go back to pre-outbreak levels? Section 3: Competitor impact • Can we see evidence of a flight to safety towards the Big 4? Section 4: Review of customer satisfaction with measures taken by banks to help manage the impacts of COVID-19 • Banks’ ongoing response to the pandemic • How satisfied are customers with their banks’ response so far? • Quantifying the long term benefit of exceeding customer expectation
Data Delivery: PDF Report
User Licenses: Per Client
Subscription: This is a standalone one-off report
Other Markets Available on Request
Executive Summary
About RFi Group:
RFi Group is a global data-driven insights provider exclusively focused on financial services. We specialise in data and information gathering, customer-based insight generation and business decision support for the world’s leading financial service providers, as well as challengers, disruptive market participants and companies aligned to the FS sector.
We combine global intelligence and local knowledge to provide insightful, valuable and actionable recommendations, with a core focus on the provision of exceptional client service. Covering 48 key global markets, with regional offices in Toronto, London, Singapore and Sydney RFi Group consistently provides clients with tailored advice and insights relevant to their specific market and business needs.
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Dimension | Cost/12 months |
|---|---|
ProductAccess | $7,950.00 |
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Additional details
You will receive access to the following data sets.
Data set name | Type | Historical revisions | Future revisions | Sensitive information | Data dictionaries | Data samples |
|---|---|---|---|---|---|---|
Australia’s Mortgage Deferral Hangover Report 2020 | All historical revisions | All future revisions | Not included | Not included |
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