Sold by: Capgemini
IntelliFixer is an autonomous, Agentic AI-powered self-healing solution designed to diagnose and remediate production issues across AWS-based data platforms. Leveraging AWS services such as CloudWatch, Lambda, and Systems Manager, IntelliFixer operates with minimal intervention from L1/L2/L3 support teams. It intelligently monitors system health, identifies anomalies, and executes corrective actions using pre-defined playbooks and dynamic workflows—ensuring resilient, scalable, and efficient operations in cloud-native environments.
Overview
Enterprise IT organizations often face elevated "Run the Business" operating expenses, especially in production support. To overcome these challenges and introduce intelligent automation into complex cloud-native data environments, Capgemini has developed IntelliFixer—an Agentic AI solution tailored for AWS-based platforms. IntelliFixer autonomously delivers self-healing capabilities across services such as Amazon Redshift, EMR, Glue, and RDS, driving substantial cost savings, reduced mean time to recovery (MTTR), and enhanced ROI. It performs intelligent root cause analysis using AWS tools like CloudWatch Logs and Athena to detect anomalies including schema drift, data quality issues, infrastructure saturation, and logic errors. Upon diagnosis, IntelliFixer executes auto-remediation actions via AWS Systems Manager and Lambda, such as evolving schemas, quarantining corrupt data, scaling infrastructure, retrying failed jobs, or deploying pre-approved patches. When automation is not viable, it escalates issues with full context through SNS or integrated ITSM platforms. This approach ensures data reliability and freshness while liberating engineers from constant firefighting—even in dynamic, distributed environment
Highlights
- Capgemini’s Agentic AI solution IntelliFixer is built on AWS to accelerate production support across key use cases including automated root cause analysis, self-healing data platforms, and autonomous IT service management. It enables intelligent triaging and remediation, reducing MTTR and improving operational efficiency in cloud-native environments.
- IntelliFixer Agentic AI solution improve efficiencies across production support lifecycle • By generating root cause analysis • By executing issue fix recommendations • By planning and executing automated remediations • By learning and adapting to evolving issues in a dynamic environment
- This solution adoption accelerate the transition from reactive L1/L2/L3 production support to proactive, autonomous IT service management with self-healing data platforms. IntelliFixer Agentic AI solution deliver remarkable cost savings and productivity gains across your Data Platform ecosystem through: • Readiness at scale • Trusted AI • Cost efficiency
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Delivery method
Deployed on AWS
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Support
Vendor support
For support with IntelliFixer, customers can reach us via email at<arunkumar.annamalai@capgemini.com . Buyers can expect enterprise-grade support, including 24/7 incident response, access to technical documentation, and escalation to expert engineering teams for critical issues. SLAs and support tiers are available based on deployment scope and client needs.