Overview
SEIDOR’s AWS Managed Services deliver comprehensive administration, monitoring, and support for AWS cloud environments across all stages, production, pre-production, and development, ensuring high availability, security, and operational efficiency.
Key features include:
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24/7 infrastructure monitoring and rapid incident response
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Preventive and corrective maintenance to minimize downtime
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Proactive resource and cost optimization for maximum efficiency
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Support for change requests and continuous improvements
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Integration with ITSM tools, monitoring platforms, and adherence to ITIL and ISO best practices
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Specialized remote technical support for expert guidance
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A dedicated Service Desk for ticketing and knowledge management
This service is designed to maximize client satisfaction, ensure business continuity, and enable ongoing innovation within AWS, with a strong commitment to security, compliance, and continuous improvement.
Highlights
- Comprehensive 24/7 Monitoring and Support: Our managed service provides round-the-clock monitoring of cloud infrastructures, ensuring high availability and rapid incident resolution. With proactive and corrective support, preventive maintenance, automated alerts, and a dedicated Service Desk for ticketing and escalation, we keep your environment running smoothly at all times.
- Continuous Optimization and Innovation: Our managed service focuses on continuous improvement, covering cost optimization, dynamic resource scaling, and seamless support for change requests and new deployments. Regular reviews of backups, security, and system performance to drive ongoing enhancements, keeping your cloud environment secure and efficient.
- Certified Expertise and Industry Best Practices: The service is delivered by a specialized technical team of certified professionals, our service adheres to leading industry standardsITIL, ISO 9001, ISO 20000, and ISO 27001.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.