Sold by: DigitalRoute
DigitalRoute Professional Services enable our customers to successfully leverage our software, achieve tangible business value, and support their strategic roadmap.
DigitalRoute offers a comprehensive set of product related services, to ensure that customers and partners get optimal return on their Usage Engine Private Edition investment. We provide full lifecycle support of Usage Engine Private Edition deployments from initial analysis, through implementation, training, and support.
Sold by: DigitalRoute
Overview
We provide global expertise from hundreds of experts in the following areas:
Solution Delivery – Project delivery and subject matter expertise:
- Requirement Analysis and Solution Definition
- Implementation and Integration
- Verification and Test
- Quality and Change Management
Training – The training programs cover relevant areas for deployment and operation of solutions based on our products, including:
- Implementation
- Operation
- System Administration
- Toolkits
Product Support:
- Helpdesk
- Maintenance releases Release updates
- Access to Knowledge database
- Service Level Agreements
Highlights
- Efficiency Delivered - Unique delivery processes tailored for our product - Immediate access to core product and R&D to address project challenges - Proven experience over 20 years with more than 400 deployments worldwide
- Quality Assured - Predictable outcomes reduce risk for high profile, complex projects - Global network of experienced consultants - Knowledge transfer and upskilling for ongoing solution maintainability
- Strategic and ROI Focused - Outcome based approach based on identifiable, measurable value - Committed on time and on budget delivery - On-going engagement to achieve strategic objectives while minimizing technical risks
Details
Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
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Support
Vendor support
DigitalRoute provides a full range of support services available also 24x7 with standard and premium SLAs.
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Software associated with this service
Usage Engine Private Edition
By DigitalRoute
Usage Engine Private Edition is a vendor-agnostic usage data management software that enables companies to unlock the value of their service usage data to optimize business efficiency and increase customer experience. It is fast to deploy in a private or public cloud, with the flexibility to provide timely, accurate data into revenue operations and billing, customer success, and product management teams. This means you can speed up invoicing, improve customer experiences, prevent revenue leakage, and reduce time spent on IT maintenance. It is built to be operated on Kubernetes and serves communications service providers and large enterprise companies across industry verticals, particularly those with in-house IT departments, and offering subscription-based services.