Sold by: Dedicatted
Dedicatted deploys a secure GenAI HR assistant on AWS that guides new hires through onboarding and resolves common service desk requests 24x7. HR teams spend less time on repetitive tickets while new employees get instant, personalized guidance on policies, benefits and processes.
Overview
Service Overview
HR service desks lose hundreds of hours annually on repetitive questions about policies, benefits, access requests, and onboarding tasks.
Dedicatted’s GenAI Employee Onboarding & HR Service Desk Automation builds an AWS-hosted assistant that provides instant answers, guides workflows, and automates common requests while maintaining enterprise governance and compliance.
What We Deliver
- Production GenAI HR assistant integrated with your HRIS and ticketing systems
- Personalized onboarding experience for new hires
- Self-service resolution of common HR requests
- Governance, audit trails, and role-based access controls
Key Features
- Knowledge processing: Amazon Kendra indexes policies, benefits guides, and FAQs for accurate, contextual answers.
- Workflow automation: Triggers equipment requests, access provisioning, and approvals via Amazon Step Functions.
- Personalized guidance: Custom onboarding paths based on role, location, and employment type using Amazon Bedrock.
- Secure by design: enterprise guardrails, audit logging, and integrations with your HR, IT service and identity systems.
Business Results
- Fewer HR tickets through self-service resolution, measured against your baseline.
- Faster new hire time to productivity with guided onboarding.
- Higher employee satisfaction with instant 24x7 answers to workplace questions.
Credentials
Dedicatted holds the AWS AI Services Competency.
Highlights
- Deploy 24x7 GenAI HR assistant that resolves policy/benefits questions and guides onboarding in seconds
- Automate common HR service desk requests, such as access, equipment and time off, with secure AWS workflows
- Shorten new hire ramp-up through personalized, role-specific onboarding
Details
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Delivery method
Deployed on AWS
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Support
Vendor support
Contact
- Email: contact@dedicatted.com
- Contact form: https://dedicatted.com/contact
Support channels
- Email: any time, with a response within two business days.
- Google Chat: real-time answers from our support team.
- Phone: business hours, Monday to Friday, 9 am to 5 pm EST.
What support covers
- Technical support for the service, including help with installation, configuration and troubleshooting.
- Guidance and best practices for your DevOps processes and AWS cloud adoption.