Sold by: Deviniti
Complete Atlassian administration and support by Double Platinum Partner. Monitoring, proactive optimization, and dedicated expert assistance.
Overview
Deviniti provides comprehensive Atlassian Managed Services and Premium Support specifically for Atlassian environments hosted on AWS Cloud or AWS Marketplace products (e.g. Jira, Confluence, Bitbucket). Our offering enables organizations to maximize business value by entrusting the technical complexity of AWS-hosted Atlassian instances to certified experts.
As Partner of the Year 2024-2025 finalist serving 11+ million end users globally, our certified team provides enterprise-grade support and proactive management for your Atlassian Cloud and Data Center instances.
Managed Services Scope:
Proactive Administration
- Daily system monitoring and performance optimization
- User management, permissions, and license optimization
- Regular backup verification and disaster recovery planning
- Proactive security patching and compliance maintenance
Premium Support Services
- Dedicated Support: Named technical specialists for complex environments
- Multi-language support (Polish, English)
Optimization & Enhancement
- Workflow optimization and automation implementation
- App marketplace management and recommendations
- Performance tuning and capacity planning
- Integration development and maintenance
Business Continuity
- Regular health checks and preventive maintenance
- Incident response and rapid problem resolution
- Change management and testing procedures
- Documentation and knowledge transfer services
Service Level Agreements:
- Response time commitments based on issue severity
- Uptime monitoring and performance guarantees
- Regular service reviews and optimization recommendations
- Transparent reporting and communication protocols
Categories Included:
- Managed Services: End-to-end environment management on the customer's behalf
- Premium Support: Access to guidance and assistance from experts, designed for the customer's needs
Highlights
- Complete managed services covering administration, monitoring, optimization, and premium support
- Enterprise-grade support serving 11+ million users with established SLA commitments
- Proactive management by Double Platinum Partner with 50+ certified Atlassian professionals
Details
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Pricing
Custom pricing options
Pricing is based on your specific requirements and eligibility. To get a custom quote for your needs, request a private offer.
Legal
Content disclaimer
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Support
Vendor support
Managed services include dedicated account management, regular service reviews, and monitoring capabilities. Our team provides multi-language support with established escalation procedures and transparent communication protocols.
Contact for private consultation and custom service level agreements based on your specific requirements. https://deviniti.com/talk-sales/
Or writte directly to: deviniti@deviniti.com