iTMethods offers TestRail customers with dedicated single tenant SaaS hosting, 24/7 support, and proactive tool maintenance. As a TestRail partner and MSP with extensive expertise, we ensure up-to-date software, security compliance and DevOps health. Our expertise will help you to refocus on high-value business priorities.

What iTMethods Offers for Your TestRail Platform:

• Hosting Solutions:
  • Available as Single-tenant SaaS on AWS or Managed Hosted in Customer VPC
  • Hybrid Integration
  • Deployment Flexibility
• Tool Maintenance:
  • Scheduled Upgrades, Integrations & Installations
  • Security Patching
  • Backup and Recovery
• Operational Support:
  • 24/7/365 Service Desk Support
  • Email / Phone / Portal Support Access
  • Dedicated Customer Service Manager
  • 15-minute Critical Incident Response
  • Guaranteed SLAs and Escalation Management
  • Monthly Operational Reviews
• Monitoring:
  • Proactive Cloud Infrastructure Monitoring
  • Application Monitoring
  • Monitoring Dashboards
• Additional Services upon Request:
  • Enhanced Platform Security Services
  • Transit Hub (secure network and hybrid connectivity)
  • Disaster Recovery Services
  • Migration Services
  • …and more (send us a message to discuss your specific needs)

Why choose iTMethods for TestRail Hosting & Managed Services?

• iTMethods is a TestRail Partner with over 18 years of MSP expertise, specializing in cloud-native solutions and enterprise DevOps tools and tools management 
• Easy & fast access to our experts and solutions, 24/7/365
• No need to worry about an end-of-life version of software anymore
• Meet your continuous compliance requirements
• Meet & exceed your RPO/RTO targets
• Regular cost optimization and performance recommendations to help you optimize your environments
• Gain complete insight into your DevOps tools' health and utilize proactive metrics for continuous enhancement to avert incidents
• SAVE COSTS with a managed service – reallocate your time & resources on business priorities that produce higher value

At iTMethods, we offer solutions that are inherently designed with AWS cloud-native managed services such as Kubernetes Deployment, Relational Database Service (RDS), Elastic Compute Cloud (EC2), Amazon S3, and Application Load Balancer. As a trusted AWS partner with deep expertise, we ensure our deployments, including tools such as TestRail, are fully optimized to leverage AWS services, aligning with both software vendors' deployment patterns and AWS best practices.

Additionally, for businesses utilizing a broad array of DevOps tools, we extend this expertise to 45+ other enterprise-grade tools, providing a consistent and high-quality experience across your entire DevOps toolchain.

If you have any questions or want to learn further about our offerings, leave us a message or email us at sales@itmethods.com; we will be in touch within 24 hours.