Futran Solutions’ ITSM Integration Service is crafted to be the cornerstone of enterprise IT, enabling the delivery of high-quality services that align with business objectives. Available exclusively on the AWS Marketplace, our service utilizes AWS Service Catalog, AWS Lambda, and Amazon S3 to establish a robust, adaptable, and automated ITSM framework.

This service streamlines complex tasks such as incident management, change management, and service requests by creating a centralized hub that smoothly interacts with AWS services. Regardless of the ITSM solution you employ, be it ServiceNow, Jira, or others, we ensure full utilization of AWS cloud capabilities. This integration facilitates real-time monitoring, automatic scaling, and more, all in accordance with ITIL standards.

AWS Services Used:

1. AWS Service Catalog: Manages ITSM catalogs effectively.
2. AWS Lambda: Automates ITSM tasks without server management.
3. Amazon CloudWatch: Monitors services and provides alerts.
4. Amazon S3: Offers secure storage for ITSM-related data.
5. AWS IAM: Manages access to ITSM resources securely.
6. AWS KMS: Handles encryption and key management for ITSM data security.

Elevate your IT service management with Futran Solutions’ ITSM Integration Service, leveraging the power of AWS.