Overview
Our customer engagement platform is packaged a la carte to allow customers to tailor their contract to their specific needs and use cases. Customers must purchase a Braze core Platform Edition that acts as a gateway to the Braze offering, bringing channels like Push and in-app messages included in the SDK. Every other SKU is customizable, including User-type and breadth of additional channels and add-on features. As such, the items listed below are not standalone products, but additional components that can be purchased along with the Braze platform.
The company has been recognized as a 2024 U.S. News Best Technology Companies to Work For, is a 2023 UK Best Workplace for Women by Great Place to Work, and was named a Leader by Gartner in the 2023 Magic Quadrant for Multichannel Marketing Hubs and in The Forrester Wave: Cross-Channel Marketing Hubs, Q1 2023. Braze is headquartered in New York with 10+ offices across North America, Europe, and APAC. Learn more at braze.com.
Highlights
- Orchestrate responsive, cross-channel experiences within a single interface.
- Stay compliant with world-class data security and enjoy trusted performance and reliability at scale.
- For custom packages and pricing please use the support resources at the bottom of the page.
Details
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
---|---|---|
Braze Platform | 100K MAU, 5M Email, 2 IP Addresses, 750K US SMS, Message Notifications | $75,000.00 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Description | Cost/unit |
---|---|---|
All overages charged monthly-in-arrears on excess usage of entitlement | All overages charged monthly-in-arrears on excess usage of entitlement | $0.01 |
MUV_OVERAGE | MUV Overage | $1.00 |
CONTACT_OVERAGE | Contact Overage | $1.00 |
DATA_POINT_OVERAGE | Data Point Overage | $1.00 |
SMS_MMS_OVERAGE | SMS/MMS Overage | $1.00 |
EMAIL_OVERAGE | Email Overage | $1.00 |
WHATSAPP_OVERAGE | Whatsapp Overage | $1.00 |
MAU_OVERAGE | MAU Overage | $1.00 |
Vendor refund policy
We do not support refunds.
Legal
Vendor terms and conditions
Content disclaimer
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
For custom subscription agreements and pricing please reach out to awsmarketplace@braze.com
https://www.braze.com/aws-get-started
OR
Reach out to karan.reddy@braze.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
The best marketing automation tool!
Love Braze since we first started using it
Best Customer Engagement Platform I've used in 16 years!
- Real-Time Data: Integration with our data warehouse (Snowflake) helps us bring data to not just marketing teams but also franchisees.
- Cross-Channel Campaigns: Ability to do cross channel messaging - email, SMS, push, in-app, content cards gives us a chance to reach customer where they are.
- Automation: We have a lean team and automation with Braze helps us save a lot of time & focus on strategy and analysis.
- A/B testing: control groups, webhooks etc helps us conduct tests to find the most effective channel / message / audiences.
- Integration: Easily integrates with other tools and platforms including Meta and Google for driving better effeciences in paid media campaigns.
- User-Friendly Interface: Intuitive design for easy campaign management. Makes me want to 'stay' on the platform everyday, explore and learn.