Pexip Infinity - licensing

What do you like best about the product?

I like Pexip's high-quality video, strong security, and easy integration with other meeting platforms. I also appreciate its user-friendly interface and stable performance during meetings. The initial setup was fairly easy and straightforward, with clear instructions and good support. Pexip is secure, reliable, and provides high-quality video and audio with good integration across platforms.

What do you dislike about the product?

Sometimes the interface feels a bit complex for new users, and it could improve by adding more customization options.

What problems is the product solving and how is that benefiting you?

I use Pexip for secure video conferencing and virtual meetings, solving issues of reliable meetings and secure communication without technical problems.

What do you like best about the product?

I like that Pexip acts as the 'Swiss Army Knife' of interoperability, serving as the glue that holds a fragmented tech stack together. I appreciate how it allows high-end Cisco or Poly room systems to join a Microsoft Teams or Google Meet call with a single tap, removing the 'walled garden' frustration that usually comes with enterprise hardware. The Cloud Video Interop (CVI) for Teams and Google Meet is especially valuable as it lets traditional room systems join calls as if they were native devices. I find it beneficial that I don't have to replace expensive legacy hardware just because my company migrated to Teams or Google Workspace. I also like that participants in the room get a 'Teams-like' or 'Meet-like' layout, while remote users see the room system as just another high-quality participant. Additionally, I found the initial setup of Pexip very easy.

What do you dislike about the product?

The 'Hidden' Complexity (The Learning Curve) because Pexip is so flexible—offering self-hosted, cloud, and hybrid deployments—the initial setup and management are significantly more complex than 'plug-and-play' rivals like Zoom or Google Meet. Admins often face a steep learning curve regarding server configuration and licensing. Users have suggested more streamlined documentation and better 'out-of-the-box' presets for non-technical managers.

What problems is the product solving and how is that benefiting you?

Pexip acts as a 'Great Bridge' for interoperability, enabling our Cisco hardware to seamlessly connect with Microsoft Teams or Google Meet. It removes 'walled garden' frustrations and allows legacy conference systems to join modern calls with ease.

What do you like best about the product?

I use Pexip mainly to bridge the gap between different meeting platforms, and it's my go-to for joining Microsoft Teams or Google Meet calls from our high-end Cisco conference room hardware without any compatibility headaches. It solves the interoperability nightmare by eliminating technical friction, like the "can you hear me?" or "I can't see the screen" issues that usually waste the first ten minutes of a meeting. One of the best things is the One-Touch Join feature. It's a lifesaver to walk into a room and just hit a single button on the touch panel to start the meeting, regardless of whether it's hosted on Teams, Zoom, or Meet. This feature basically removes the "tech anxiety" for my team since they only have to see the meeting name and tap, saving at least 5 minutes of setup time every single call, which adds up fast across the whole office.

What do you dislike about the product?

While the core functionality is solid, the initial setup and configuration can be a bit of a steep learning curve. It's definitely not a 'plug-and-play' solution for someone without a solid IT background; you really need to know your way around network settings and video infrastructure to get it running perfectly. The initial setup felt a bit like putting together a complex puzzle without the picture on the box. We ran into some hurdles with firewall configurations and certificate management, which required a lot of back-and-forth between our network team and the Pexip documentation. It definitely expects you to have a high level of technical expertise right out of the gate. It's not exactly a walk in the park at first. I definitely hit a few speed bumps during the initial setup–it's the kind of software that expects you to know your way around network configurations and certificates right out of the gate. There were definitely moments where I was staring at the documentation wondering if I'd missed a step.

What problems is the product solving and how is that benefiting you?

I use Pexip to bridge different meeting platforms, solving interoperability issues. It eliminates setup hassles, saving meeting time. The One-Touch Join reduces tech anxiety and setup time by showing the meeting name to tap, saving 5 minutes per call.

What do you like best about the product?

I like Pexip's strong security, which makes our meetings safer, and I appreciate its seamless integration with other video platforms. The consistent call quality, even in large meetings, is impressive. Using Pexip with tools like Microsoft Teams and other standard video conferencing platforms has improved our interoperability and collaboration. It's a strong, secure platform with great interoperability.

What do you dislike about the product?

I think the interface could be more intuitive, and there’s room to improve ease of setup and simplify advanced configuration options. They could streamline the dashboard with clearer navigation, reduce the number of steps for common tasks, add guided setup wizards, and provide more in-app tips or presets to make advanced configurations easier for non-technical users.

What problems is the product solving and how is that benefiting you?

Pexip solves security issues, interoperability with video platforms, and ensures reliable performance for large, high-quality meetings. It makes meetings safer, reduces compatibility issues, and ensures smooth communication with many participants.

What do you like best about the product?

I use Pexip to run secure video meetings and connect teams across different locations smoothly. I like how reliable and secure it is, especially when connecting different video systems together. I really like how smoothly it handles large meetings without quality issues. Pexip offers better security and smoother cross-platform meetings. It provides stronger security, better reliability, and smoother integration with different systems. Once the initial detailed setup was done, everything worked smoothly. I’d give it a 9 because it’s reliable, secure, and handles meetings across different platforms really well.

What do you dislike about the product?

The setup can feel a bit complex at first, and the interface could be more user-friendly.

What problems is the product solving and how is that benefiting you?

I use Pexip to run secure video meetings and connect teams across locations, solving compatibility issues with different meeting systems and ensuring reliable communication.