Overview
In todays fast-paced business world, every second matters for customer engagement. SenCXConnect eliminates long, costly contact center deployments by enabling businesses to launch a fully functional, AI-powered, cloud-based contact center in just minutes not days. With zero-cost installation, no complex infrastructure, and seamless integration into existing systems, it transforms what was once a time-consuming, resource-heavy process. Whether you are an SMB aiming to deliver professional-grade support from day one or an enterprise modernizing a legacy setup, SenCXConnect delivers unmatched agility, speed, and innovation empowering you to connect, support, and delight your customers faster than ever.
Highlights
- Experience fast contact center deployment within minutes, complete with intuitive self-service tools and a seamless omnichannel customer journey all designed to help teams go live quickly and deliver consistent, high-quality support across every touchpoint.
- Unlock a cost-effective contact center with no license or agent seat fees, supported by real-time analytics and AI-powered routing that improves performance, customer satisfaction, and operational visibility.
- Accelerate deployment with pre-built connectors, industry-ready vertical agents, and customizable IVR call-flow templates. Modernize legacy IVRs effortlessly using Agentic AI-powered migration for faster, smarter customer interactions.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
SenCXConnect Offering Description | SenCXConnect, an Instant Contact Center solution, includes self-service enablement, user onboarding, and full configuration of both, agent & admin consoles, can be activated by a one-time platform setup fee. All AWS service usage will be billed separately on a pay-as-you-go basis, depending on actual consumption. | $7,500.00 |
Vendor refund policy
For refund related queries kindly reach out to support@sencxconnect.ai
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
This software provides pre-packaged extensions that require zero integration effort for seamless implementation alongside Amazon Connect services. For more information reach out to us on support@sencxconnect.ai
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.