Overview
EPI-USE takes on the critical tasks of managing your AWS environment, providing 24/7 monitoring and handling infrastructure alerts, even after hours and on weekends. We free your skilled developers from support issues, allowing them to focus on innovation. Our team ensures seamless disaster recovery, patch management, and log monitoring, while also managing your AWS usage and costs to optimize efficiency and minimize expenses. With EPI-USE, you gain expert cloud management, reducing operational burden and ensuring peak performance.
Our services include:
- Business Continuity Management: Ensures the resilience of your AWS environment, minimizing downtime and maintaining critical operations.
- Incident Management: Proactive monitoring and rapid incident response to ensure system stability and availability.
- Ongoing Cloud Cost Optimization: Continuous analysis and recommendations to minimize costs while optimizing AWS resources.
- Monthly/Quarterly Reporting: Regular reporting to provide insights into cloud usage, cost trends, and operational efficiency.
- DevOps Practice: Seamless integration of DevOps principles to streamline CI/CD pipelines, cloud operations, and infrastructure management.
- Well-Architected Reviews: Regular assessments to ensure your AWS environment aligns with best practices for security, performance, and reliability.
- Security and Compliance: Comprehensive security management and adherence to industry compliance standards to protect your AWS environment.
- OS Patching: Regular system updates to ensure your environment is secure and up to date.
- 24/7 Support: Around-the-clock support and monitoring to address any issues and minimize downtime.
- ITIL Compliance: Adherence to ITIL best practices for service management and operational excellence.
- Change Management: Expertly managed infrastructure changes to minimize risk and ensure smooth transitions.
- Monitoring Compliance: Continuous monitoring to ensure ongoing compliance with AWS and industry standards.
Highlights
- 24/7 Monitoring & Support: Continuous monitoring, proactive incident management, and dedicated support keep your cloud environment running smoothly with minimal downtime.
- Security & Compliance: We implement advanced security measures and manage compliance to protect your infrastructure, keeping it secure and aligned with industry standards.
- Cost Optimization: Ongoing analysis and recommendations ensure you’re using the right resources at the right time, minimizing unnecessary cloud spend and improving efficiency.
Details
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Our Cloud Managed Services is backed by EPI-USE's team of AWS-certified professionals and technology experts, ensuring comprehensive support for your cloud environment.
For more information about our support services or to discuss which support level best fits your needs, please contact our sales team at aws-salesdesk@epiuse.com or visit