Overview
About Pygmalion: Pygmalion LLC is a software consultancy specializing in hospitality automation. We help clients deploy, integrate, customize, and operate end-to-end systems that handle room reservations, guest check-in/out, payment processing, upsell/cross-sell flows, sales & revenue analytics, and operational dashboards. Key Capabilities: • Reservation & channel management integration • Guest onboarding & identity verification • Payment gateway, billing and reconciliation integration • Sales, marketing, and upsell modules (F&B, spa, events) • Real-time analytics, dashboards, forecasting • Ongoing support, enhancement, and managed operations Delivery Approach:
- Discovery & assessment
- Design & architecture
- Implementation & integration
- Training & handover
- Managed support & evolution What’s not included (by default): additional AWS infrastructure costs (customer pays for AWS resources), third-party licenses unless explicitly contracted, on-prem components. Prerequisites: A cloud AWS account (with IAM access), integration credentials (reservation systems, channel managers, payment gateways, etc.). Disclaimer: Additional AWS compute, storage, networking usage is billed separately by AWS and is not included in this professional services listing.
Highlights
- End-to-end deployment & integration
- Hospitality domain expertise (rooms, payments, analytics)
- Managed support & evolution
Details
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Pricing
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Vendor support
Support Contact Email: help@pygmalion.devÂ
Support Details: Buyers may open support tickets via email or web portal. We provide next-business-day response for critical issues, and 2 business day response for standard requests. For private offers, we may negotiate SLAs as part of the contract.