Sold by: Chaos Gears
If your team spends countless hours on repetitive phone calls and months training staff on procedures, this program is tailored for you. Chaos Gears deploys an AI-powered voice agent that handles your inbound and outbound calls with human-like empathy, intelligence, and a fully configurable personality. Unlike traditional voicebots that follow rigid scripts, our agents understand context, adapt to callers in real-time, and integrate with your existing systems. You get an intelligent assistant that scales instantly to handle peak volumes, works around the clock, and costs a fraction of traditional call center operations. After implementation, you will have a production-ready voice agent configured for your specific use cases, integrated with your calendars, CRMs, or custom APIs, and ready to transform your customer interactions.
Overview
Whether you are looking to automate appointment scheduling, handle customer inquiries, conduct surveys, or manage high-volume outbound campaigns, this program delivers a fully operational AI voice agent built on AWS infrastructure. Chaos Gears AI engineers and cloud architects work with your team to design, configure, and deploy an intelligent agent tailored to your business requirements.
The solution leverages AWS services including Amazon Bedrock for large language models, Amazon Polly for text-to-speech, Amazon SageMaker for speech recognition, and Amazon ECS Fargate for scalable compute. You can choose to run the solution in the Chaos Gears managed environment or deploy it entirely within your own AWS account.
There are five major steps in the process, described below.
Introduction and Live Demo: We demonstrate the voice agent capabilities with a live call, showing you exactly how natural conversations flow and how the agent handles real-world scenarios. You experience the technology firsthand before any commitment.
Discovery and Requirements: You walk us through your current call workflows, pain points, and integration needs. We identify the best use cases for automation, whether that is appointment confirmations, lead qualification, customer support, or payment reminders.
Agent Configuration: Our team configures your agent's persona, conversation style, and scenario logic using natural language instructions. We connect the agent to your knowledge bases, calendars, CRMs, or ticketing systems through ready-made integrations or custom API connections.
Pilot Deployment: We deploy the agent in a controlled environment where you can test real calls and refine the configuration. You receive full call recordings, transcripts, and analytics to evaluate performance against your success criteria.
Production Handover: We hand over the production-ready agent with documentation, training for your team, and ongoing support options. You can continue with Chaos Gears managed services or operate the solution independently.
The program typically takes between 4 and 8 weeks depending on integration complexity. You receive a working voice agent, complete configuration documentation, and the expertise to extend the solution for future use cases.
Highlights
- Your agent becomes whoever you need it to be. Define the persona, tone of voice, conversation style, and level of formality through natural language instructions. A healthcare agent can be professional and empathic, while a sales agent can be friendly and persuasive. Unlike rigid voicebots, our agents understand context, handle off-topic questions gracefully, and steer conversations back on track without frustrating your customers.
- Skip the months of training and script development. Chaos Gears has built voice agents across healthcare, finance, ecommerce, and customer service. Our platform allows configuration through natural language instructions rather than complex programming. You benefit from our experience with over 100 cloud projects and AWS Generative AI Services Competency to deploy your agent in weeks, not months.
- Pay only for actual conversation time with serverless pricing starting at 0.15 USD per minute. Scale from one agent to hundreds instantly during peak hours and back down when demand drops. Built entirely on AWS with enterprise-grade security, EU data residency options, and GDPR compliance. Reach out to discuss your specific requirements.
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Deployed on AWS
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Tell us more about your challenges – email us at genai@chaosgears.com