Hedwig Cloud Edition IoT Device Management & Connectivity Platform

1. Works with Tuya Ecosystem: Native Compatibility, Zero Extra Integration Devices in the Works with Tuya ecosystem connect natively with no firmware changes and no custom adaptation layer required. Standard MQTT support ensures non-Tuya hardware onboards with equal ease. As global real estate developers, building operators, and hotel chains increasingly require Works with Tuya compatibility in procurement, solution providers on Hedwig are already qualified to bid before the RFP arrives.

2. Full Device Lifecycle Management: One Platform, End to End Device registration, remote control, status monitoring, OTA firmware upgrades, and message forwarding, all in one SaaS platform. North-bound REST APIs connect to your business systems, data pipelines, and analytics tools. South-bound support covers a broad hardware ecosystem. Purpose-fit for smart home, smart building, commercial lighting, hospitality, and industrial IoT. One platform replaces fragmented tooling and keeps delivery timelines predictable.

3. Elastic Scale, 99.95% SLA, AWS-Native Infrastructure Auto-scaling architecture supports tens of millions of concurrent device connections with high-throughput message processing. 99.95% uptime SLA for mission-critical deployments. Purchased through AWS Marketplace, consolidated into your existing AWS bill and compatible with enterprise procurement workflows.

4. Enterprise Security, Out of the Box Per-device certificates, one-device-one-secret authentication, and TLS-encrypted transmission provide a zero-trust security foundation with no additional configuration required. Meets compliance requirements for industrial IoT, smart building, and commercial deployments.

Use Cases Smart Hospitality Hotel operators and property management companies use Hedwig to centrally manage guest room devices including lighting, HVAC, access control, and sensors across multiple properties. Unified device lifecycle management reduces on-site maintenance overhead and enables remote diagnostics at scale. Smart Building and Commercial Lighting System integrators delivering building automation and commercial lighting projects connect Works with Tuya hardware to Hedwig without additional adaptation. OTA firmware management and real-time device monitoring keep large-scale deployments operational with minimal manual intervention. Residential Real Estate and Smart Home Real estate developers and smart home solution providers use Hedwig to manage connected devices across residential communities, from device onboarding and scene automation to ongoing OTA updates, supporting a consistent resident experience across hundreds of units. Industrial and Retail IoT Manufacturers and retail chain operators connect equipment and in-store devices to Hedwig for centralized monitoring, status alerts, and remote control. Open REST APIs allow operational data to flow directly into existing business systems and analytics pipelines.