Sold by: Voxai
Voxai Professional Services on Amazon Connect including IVR Development, Contact Center Assessments, End to end Migration from other Contact Center platforms to Amazon Connect.
Overview
Voxai is a proven AWS and Amazon Connect delivery partner, combining deep contact‑center engineering expertise with modern cloud, AI, and automation capabilities to help organizations transform customer experience at scale. As an AWS Amazon Connect Service Delivery Partner, Voxai has repeatedly delivered large‑scale migrations, zero‑downtime cutovers, and enterprise‑grade architectures backed by more than 20 years of CX and cloud engineering experience. The team’s certified architects and engineers specialize in Amazon Connect design, implementation, optimization, and custom integration, leveraging AWS-native services such as Amazon Lex, Transcribe, Lambda, Contact Lens, and advanced analytics to build intelligent, resilient, and scalable customer engagement solutions.
Highlights
- Amazon Connect Migration Services
- Agent AI/IVR Designs
- Custom Integrations
Details
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Deployed on AWS
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