Sold by: Perimattic ManageStacks
Deployed on AWS
AWS Free Tier
Self-hosted IT asset and service management 12.0.1 (GPL-3.0) with MariaDB on Ubuntu 24.04: HTTPS, the vendor's default accounts secured for you, the installer removed.
Overview
This AMI runs a self-hosted IT service and asset management application on Ubuntu 24.04 LTS, with MariaDB in a separate container. Version 12.0.1 is pinned and pre-installed in the AMI. Teams track hardware and software assets, run a help desk and manage tickets, contracts and documentation in one place.
What Perimattic adds
The vendor's four default accounts exist after a normal install; here the main administrator's password is replaced with a random 24-character one and the other three default accounts are disabled before the site is published, so none of the well-known default logins work. The installer page is deleted, the plugin Marketplace and the REST API are off by default. Apache provides HTTPS with a free Let's Encrypt certificate for your domain.
Limits you should know
No mail server is configured, so ticket notification emails cannot be sent until you add SMTP settings. The REST API is off by default; turn it on under Setup > General > API if you need it. A t3.small (2 GB) is the recommended starting size; the application used about 200 MB of memory in our tests.
Licence and attribution
Built on the open-source GLPI (GPL-3.0). The image is unmodified and contains no separately licensed or paid components; the source is at github.com/glpi-project/glpi. Not affiliated with, endorsed by, or sponsored by its authors; GLPI is a trademark of its owner.
Getting Started Launch the AMI and open ports 22, 80 and 443 in the security group SSH in and answer the setup prompts (domain and admin email) Open https://your-domain and sign in as glpi with the password printed at the end of setup Add your assets and configure your help desk categories
A domain name with an A record pointing at the instance is required, because the site is served over HTTPS.
This AMI is built and supported by Perimattic.
Book a free setup consultation at https://cal.com/gaurav-pareek-perimattic/marketplace-setup-consultations or email us at aws-support@perimattic.com .
Support Managed and supported by Perimattic, a cloud infrastructure company with 13+ years of experience serving global clients. We offer free setup assistance, custom integrations, infrastructure consulting, and 24/7 support.
Highlights
- Self-hosted IT asset and service management 12.0.1 (GPL-3.0) with MariaDB, pinned and pre-installed, unmodified and with no paid components.
- Secure first login: the vendor's four default accounts (including the well-known default passwords) are secured before the site is published, the installer page is deleted, and the plugin Marketplace and REST API are off by default; HTTPS through Apache and Let's Encrypt.
- Built on patched Ubuntu 24.04 LTS and supported by Perimattic: free setup assistance at aws-support@perimattic.com.
Details
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Delivery method
Delivery option
64-bit (x86) Amazon Machine Image (AMI)
Latest version
Operating system
Ubuntu 24.04
Deployed on AWS
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Dimension | Cost/hour |
|---|---|
t3.small Recommended | $0.03 |
t3.micro | $0.03 |
c3.2xlarge | $0.03 |
c3.4xlarge | $0.03 |
c3.8xlarge | $0.03 |
c3.large | $0.03 |
c3.xlarge | $0.03 |
c4.2xlarge | $0.03 |
c4.4xlarge | $0.03 |
c4.8xlarge | $0.03 |
Vendor refund policy
For any questions or concerns, please contact: Perimattic.com Email: aws-support@perimattic.com
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Delivery details
64-bit (x86) Amazon Machine Image (AMI)
Amazon Machine Image (AMI)
An AMI is a virtual image that provides the information required to launch an instance. Amazon EC2 (Elastic Compute Cloud) instances are virtual servers on which you can run your applications and workloads, offering varying combinations of CPU, memory, storage, and networking resources. You can launch as many instances from as many different AMIs as you need.
Version release notes
Initial release.
- Application: IT Service Management 12.0.1 (container image pinned, baked into the AMI).
- Base: Ubuntu 24.04 LTS, fully patched at build time, built by an automated EC2 Image Builder pipeline.
- TLS: Apache reverse proxy with a Let's Encrypt certificate requested by certbot at first login.
- Credentials are generated on the instance at first login; none are present in the image.
- The vendor's four default accounts exist after a normal install; setup replaces the main administrator's password with a random 24-character one, disables the other three default accounts, and deletes the installer page, all before the site is published. It then verifies every default login is refused and that the installer and REST API are closed.
- Application: upstream IT service management application 12.0.1 (GPL-3.0, unmodified vendor image) with MariaDB, both pinned. Auto-install runs through the application's own console, never a web wizard; the plugin Marketplace is disabled by environment variable (CLI and web); telemetry is off by default. See the product description for the licence and attribution notice.
- The REST API is off by default; the installer page is deleted.
- Database: MariaDB in its own container, reachable only from inside the application.
Additional details
Usage instructions
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Launch an Instance
From AWS Marketplace, click Continue to Subscribe and then Continue to Configuration to launch the AMI.
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Choose the Recommended Instance Type
t3.small (2 GB of memory) is the recommended starting size: the application used about 200 MB and MariaDB about 250 MB in our tests. Choose t3.medium or larger for many assets or concurrent agents.
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Configure Security Group
Allow inbound traffic on the following ports:
- 22 (SSH) - terminal access for setup
- 80 (HTTP) - needed to validate your domain for the TLS certificate
- 443 (HTTPS) - access to IT Service Management
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Point a domain at the instance
Create a DNS A record (for example helpdesk.example.com) pointing to the instance's public IP before you log in.
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Connect to the Instance
ssh -i <your-key.pem> ubuntu@<public-ip>
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First-Login Setup
The first SSH login runs a guided setup:
- Prompts for your domain and admin email and checks the DNS A record
- Generates a random 24-character administrator password and database passwords on your server
- Starts MariaDB and the application, which auto-installs the database through its own console
- Replaces the main administrator's password, disables the other three default accounts, and deletes the installer page
- Checks that the generated password works, that every default login is refused, and that the installer and REST API are closed
- Configures Apache as an HTTPS reverse proxy and requests a Let's Encrypt certificate
- Prints the URL and the administrator credentials; they are also stored in /opt/app/access.txt (root only)
If a step fails, fix the problem shown and log in again: the setup resumes where it stopped.
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Access IT Service Management
Open https://<your-domain> and sign in as glpi with the generated password (view it again with: sudo cat /opt/app/access.txt). Add your assets and configure your help desk.
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Credentials
Generated on your server, never shared between customers. View them again with:
sudo cat /opt/app/access.txt
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Manage the Services
cd /opt/app sudo docker compose ps sudo docker compose restart
The database is in /opt/app/mariadb (reachable only from the application container) and uploaded files are in /opt/app/glpi-files. Back up all of /opt/app or take EBS snapshots (stop the stack first for a consistent copy). The plugin Marketplace is disabled (GLPI_MARKETPLACE_ENABLE=0), so nothing can be downloaded or installed from this instance; the REST API is off until you enable it. This listing relies on factual use of the upstream name in the attribution notice only; the product is not affiliated with its vendor.
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Need Support or Customization? Perimattic's team can help with setup issues, custom features and integrations:
Email us: aws-support@perimattic.com WhatsApp: +91-92142 66896 Learn more: <www.perimattic.com >
We offer free setup assistance, custom development and integrations, and infrastructure consulting.
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Support by Perimattic
Perimattic provides 24/7 support for all AWS Marketplace products. Our team has 13+ years of cloud infrastructure expertise serving global clients.
Contact Channels: Email: aws-support@perimattic.com WhatsApp: +91-92142 66896 Website: <www.perimattic.com >
What We Help With: Initial setup and configuration assistance (free) Troubleshooting connectivity, performance, and backup issues Custom development and integrations Infrastructure consulting and architecture review Migration planning from other solutions Automation solutions and scaling guidance
Instance Sizing Guidance: t2.medium or t3.medium: Development environments, small applications m5.large: Production workloads with moderate traffic m5.xlarge: High-traffic production deployments and larger datasets
For workload-specific sizing recommendations, contact our team for a free consultation.
Refunds and Issues: If you experience any issues or need to request a refund, contact us at aws-support@perimattic.com and we will respond promptly.
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