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Overview

Overview

  • Increase upselling of travel packages and increase customer satisfaction leveraging GenAI. Elevate the travel experience with the GenAI Decision-Assist Virtual Concierge, now showcased on the AWS Marketplace. Tailored specifically for airlines and travel websites, this platform serves as a sophisticated guide, navigating customers through their decision-making process, enriching their journey, and optimizing business opportunities.
  • Harnessing the power of advanced GenAI capabilities, the Virtual Concierge intuitively grasps the preferences and uncertainties of travelers. Whether a traveler is unsure about their next exotic destination, contemplating flight upgrades, or weighing options for travel packages, this system proactively offers curated suggestions, highlights unique experiences, and illuminates potential upgrades or add-ons. By doing so, it ensures customers make enriched and comprehensive decisions, increasing the opportunity for strategic upselling and ensuring more transactions remain within the vendor's ecosystem.
  • Integrated within AWS's robust and secure framework, each interaction is not only intelligent but also safeguarded to the highest standards. As a testament to our commitment to fostering innovation, the GenAI Decision-Assist Virtual Concierge includes a specialized training module, developed in collaboration with Notre Dame University. This program is designed for IT professionals within the travel and hospitality sectors, arming them with the expertise to further refine and expand the Virtual Concierge's capabilities to align with dynamic business objectives.
  • Note: This offering is presented as a foundational tool, adaptable to specific industry nuances. Additional tuning and data integration may be required to tailor the system entirely to individual business needs. Step into the future of personalized travel guidance with the GenAI Decision-Assist Virtual Concierge, where predictive AI intersects with expanded business horizons.

Key Technologies + AWS Services

  • Amazon Marketing
  • Amazon Bedrock GenAI
  • Amazon SageMaker

Outcomes

  • A GenAI Virtual Concierge that can answer product questions based on consuming 1 to 2 internal data sources and minimal tuning.
  • A basic secure website to demonstrate the GenAI Virtual Concierge.
  • A simple set of APIs which can be integrated into apps, POS systems, and websites The ability to set a GenAI Persona, allowing the Virtual Concierge the ability to use the company’s tone in interactions.
Sold by Trek10
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Fulfillment method Professional Services

Pricing Information

This service is priced based on the scope of your request. Please contact seller for pricing details.

Support

To proceed now to sign up for the Assessment, fill out the secure order form by clicking continue.  

Here's What to Expect:  

  1. Submit the AWS Marketplace Order Form by clicking "Continue" above.
  2. A Trek10 Cloud Engineer will reach out to you within 2 business days to schedule an onboarding call with your AWS Administrator to configure account access.
  3. Following onboarding, Trek10 engineers will begin our discovery process (Phase 1) that will include interviews with your technical team, reviewing documentation you have provided, and reviewing findings from our scan of your environment. Anticipated timeline for these activities is 8-10 weeks.
  4. After discovery, Trek10 engineers will assemble our findings into a report and presentation and walk you through the results in a live virtual session (Phase 2).  

By clicking Continue and submitting the form above with your AWS Account ID and contact information, this service and the respective rights and obligations of the parties hereto, shall be subject in all respects to and shall be governed by the terms and conditions set forth in Trek10’s Standard Terms and Conditions, which can be accessed at www.trek10.com/terms and which are hereby incorporated by reference and shall have the same force and effect as if fully set forth herein.  

For any questions or issues with the AWS Marketplace Order Form or any other questions please contact support@trek10.com and a Trek10 Team Member will get back to you shortly.